I. POSITION SUMMARY
The Logistics Center Trainer will teach and support the KSEA continuous improvement (LEAN) culture. This position is responsible for individualized training and effectiveness of Warehouse Associates contributions; applying established work instructions, procedures, policies, and best practices. Responsibilities include but are not limited to; teaching processes, systems, policies, and cultural responsibilities. Measuring effectiveness and progress, using audits, Voice of the Customer Data (VOC), Training Matrix/Tracker tools, as well as KPI/TCP data sets, with LC Leadership input.
Shift Hours - 6 AM - 2:30 PM (flex to work until 5:30 PM on some days)
II. MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS
Associate degree or greater preferred
3+ Training experience (Manufacturing, Logistics, Other relevant experiences.)
Demonstrates effective communication, and emotional intelligence/patience
Detail oriented, organized, and structured
Exceptional time management
Strong follow through with focus on milestones and objectives
Agile; adjusting to changing business conditions, and diverse personalities
Exemplifies a positive attitude and motivates others
Proficient in Microsoft Office
Proficient with multiple KSEA SAP transactions
Effective communicator able to constructively interact with all levels of the organization
Multi-Lingual highly valued, Shift/schedule flexibility
III. ESSENTIAL FUNCTIONS
PHYSICAL REQUIREMENTS
Position requires constant and varying degrees of movement including standing, sitting, bending, walking, reaching, grabbing, and packing, lifting, pulling, and pushing
Must be able to frequently lift to 25lbs
Must be able to occasionally lift 30-75lbs as needed with assistance
Must be able to occasionally push/pull up to 320lbs on casters with assistance
Must be able to occasionally use a warehouse ladder for reaching shelves
Must be able to operate a manual pallet jack
DUTIES AND RESPONSIBILITIES (Other duties consistent with the general nature and focus of the position and/or the goals and objectives of the department may be assigned.)
Responsible for the effective training, cross-training, and the supporting documentation of all training
With direction, develop and execute specific individual training activities supporting SOP within KSEA operating environment
Measure effectiveness of training via Voice of the Customer (VOC) data, personal observation/auditing, KPI’s, and LC leadership input
Work with LC Leadership to prioritize and focus efforts in support of priorities and overall business needs
Position is expected to spend 90% of their time on the floor with their trainees, contributing value added education/coaching. 10% of time preparing materials, schedules, data collection, and effectiveness checks.
On time updates of training materials, work instructions, and supporting documentation maintaining LC compliance with all regulatory, and other controls
Training role will also have Continuous Improvement responsibilities supporting process improvements, and project work upon completion of primary training responsibilities
Support and contribute to LEAN/Continuous Improvement initiatives utilizing a high level of engagement.
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