Job Responsibilities:

Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operating systemTrack and trace shipments as requiredUtilize Process Monitors and Workflows on daily basisEnsure timely movement and delivery of freight to customersEnsure documents are timely sent to customer or broker for customs purposesEnsure accurate and timely client invoicingInteract with our customers in arranging their shipments, exceeding customer service expectationsContribute to maintain strong relationships with suppliers (Port container, airlines, trucking companies, and others)Meet compliance at all times to regulations.Understand department process flow, constantly looking for areas of improved efficiencyEnsure all customers' standard operating procedures are followed and updatedOverseas communications, timely responses to emails and requests (internal and external)