Job Overview:

This position is responsible for controlling the ordering process, return process, inventory and consignment programs of the assigned division. This position assists their assigned divisional department with ad hoc requests for information related to supply needs and resolve or escalate problems to leadership. They may be assigned to other areas to provide the same service to other customers. They collaborate with division staff, physicians, and purchasing to address product issues, and to ensure proper supply levels are maintained, and that the products meet the needs of the end users. Generates requisitions for supplies, instrumentation, and equipment. Performs recall tasks, monitors consignment and adjust inventory levels accordingly based on turnover information and changes in product and procedure volumes. Is the liaison between division manager, end users, physicians, suppliers, reps, Purchasing, and associated staff to identify compliance issues, product efficiency, price savings opportunities, new product evaluations, and VAT. Responsible for secure storage of bill-only PHI and proper entry for patient billing and vendor payments.

Job Requirements:

Associate's Degree 
Equivalent experience accepted in lieu of degree
Inventory control processes 
Medical terminology 
Supplier/mfr contract agreements 
Supplier contracts 
Hospital administration 
PC applications 
Medical products/equipment 
Able to work with vendors and end users 
Strong reasoning/deduction skills 
3-4 years experience in a medical or patient care setting

Job Responsibilities:

Routinely orders supplies; works with nursing to establish appropriate par levels while striving to reduce par levels when appropriate. Manages special projects as assigned by the Manager and Director. Facilitates the product recall notification process and executions search in division areas or as assigned. Exhibits Service Excellence in interactions with team members, physicians, and reps.
Monitors vendor activity related to pricing and consignment of supplies. Reports vendor inaccuracies to division Manager and Purchasing Contract Coordinator. Assists with setting up initial consignment agreements. Keeps updated consignment listing and works with Purchasing to maintain consignment agreements, and vendor on site stock, as well as placing consignment orders. 
Monitors utilization of product to identify trends and adjust par levels accordingly. Reports all captured savings to division manager and Logistics Manager. Resolves invoice issues or route contract issue to the appropriate department. Works with Purchasing to ensure we are using a valid contract and the appropriate product per contract. Resolves product issues, recalls, defective, damaged, etc issue with vendor.
Assists departments with ad hoc requests for information related to supply needs and resolve or escalate problems to leadership. Assists end users in locating suppliers and sources. Identifies excess inventory and/or outdated product and works toward returning stock and processing credits according to return procedures. Works with Purchasing to resolve and address PUOM or product issues.
Works with end users regarding substitutes or sourcing alternatives as offered. Assist with identification of recalls and pulling/working with rep to pull all affect products; reports outcomes to Logistics Manager. Assists division manager with department specific recalls involving patient related implants, and pulls necessary Lawson information for division manager/risk.
Assists department manager with cost savings and VAT. Brings forward standardization ideas from end users, and assist with in servicing and education for the end user. Point of contact for sales rep, Purchasing, and division manager. Work with Finance to ensure correct pricing is paid; research with Purchasing to ensure the supplier is charging contract price.

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Consistently
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Frequently
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community