At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.
Logistics Operations Supervisor I, RTSThe Logistics Operations Supervisor I are responsible for supervising a team that supports the execution of logistics occurring in one of Niagara’s designated geographic Supply Chain regions. This team is focused on coordinating all logistics related activities that occur once a shipment is planned and scheduled to ship to/from customers or Niagara/3PL warehouses. The Regional Logistics Operations team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.Essential Functions
Supervising all Logistics Operations team members focused on execution related tasks within designated region such as:Daily communication/coordination with plants/3PLs related to the flow of shipments in/out of facilitiesCarrier Pick-Up Appointment changes and coordinationOrder/Shipment Source Location changes and coordinationTrouble shooting system issues impacting orders that need to shipDock Schedule Appointment Management of all Niagara facilities in the regionTracking critically identified shipments with ability to provide truck status to customer service representatives in a timely mannerGeneral exception management and issue resolutionEscalation to leadership team when appropriateRMA support and resolution Building and maintaining relationships with key relevant parties for designated region:Niagara plant teams (including leaders i.e. DC managers and Directors)Core carriers that service the regionCustomer Service team membersProduction scheduler/ planning teamNiagara Sales teamCollaborating with cross functional supply chain leaders to resolve issues and provide logistics related solutionsWorking with Logistics Operations Manager to develop processes and standards for communication between all impacted parties and the execution teamDeveloping, gathering and reporting team metricsMaintaining and updating all critical job relevant SOPsIdentifying and developing solutions for improvements in process and communication between departmentsSetting schedules for appropriate coverage, approving time cards and provide coaching on attendance issuesIdentifying fluctuations in workload and delegating responsibilities quickly and efficiently between team members to protect service to the customer.Training new employees and identifying and coaching through performance issuesPartnering with Logistics Operations Manager to create a development plan for team membersPlease note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.Qualifications
Minimum Qualifications:0 Years – Experience in Field or similar manufacturing environment0 Years – Experience in Position2 Years – Experience managing people/projects*experience may include a combination of work experience and education
List if any travel is required using percentage of time:10% - on average travels only a few times a yearPreferred Qualifications:2 Years– Experience in Field or similar manufacturing environment2 Years – Experience working in Position 4 Years – Experience managing people/projects*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:
Lead Like an OwnerIdentifies safety issues and takes prompt corrective actionCoaches/corrects unsafe team behaviorEffectively prioritizes quality, productivity, and costEncourages honest feedback from direct reports, peers, and up-line managerUses customer feedback to improve service levels and internal/external customer relationshipsInnovACTUnderstands the concepts of process consistency and waste minimizationModifies goals based on changing business needsPromotes sharing of opposing viewpointsFind a WayAnticipates problems and opportunities within functional area, and recommends proactive solutionsUses technical knowledge to coach team performance and educate othersLeverages technical know-how to solve challenging problemsEncourages and models teamwork to demonstrate behavioral expectations for Team MembersBuilds relationships up, down, and across effectivelyEmpowered to be GreatProvides effective coaching and feedback to improve individual and team performanceProvides positive recognition for Team Member resultsAssigns responsibilities to maximize team strengthsResolves team conflicts with a calm demeanor and skillEffectively communicates team and individual expectations and follows up appropriatelyEducation
Minimum Required: Associate's DegreePreferred: Bachelor's Degree in (Supply Chain) or other related fieldCertification/License:
Required: N/APreferred: N/AForeign Language
Required: None RequiredPreferred: None RequiredTypical Compensation Range
Pay Rate Type: Salary$68,365.00 - $88,874.50 / YearlyBenefits
https://careers.niagarawater.com/us/en/benefits
* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
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