The DSS Logistics PM will support the development, maintenance and control of Standard Operating Procedures for key Tech Deploy logistics operations. They will support day-to-day operations of TD Robotics Deployment teams and pro-actively handle core aspects of deployment materials management.

Key job responsibilities
• Develop the logistics strategy and roadmap for NPI Programs and provide hyper-care support to streamline onsite operations.
• Manage Problem Service Reports for Tech Deployment and cross-collaborate effectively with Robotics Supply Chain to identify and prioritize critical PSRs, and bring timely resolution and closure for deployment projects.
• Drive high-impact cross-organizational continuous improvement projects focused on automation and standardization of processes.
• Proactively identify, drive reporting, leadership discussions and prioritization of network related material issues for RDE NA Programs.
• Review and proactively report-out material deliveries and inventory projections for deployment projects in North America.
• Track 3rd party performance with respect to materials management on a weekly basis, and ensure adherence to the service level agreement.
• Track and confirm gear on ground readiness for all projects.
• Track critical material and problem service report dashboards, Supply Chain (SC) prioritization, and SC adherence to service level agreements.
• Support and guide deployment teams with material returns and disposition requests at the end of deployment projects.
• Field ad-hoc shipment requests and/or provide guidance to ensure no discontinuities from the carriers or internal transportation team.

About the team
The Deployment Support Services Logistics team is responsible for delivering logistics services in support of Amazon Robotics Deployment Engineering (RDE) teams enabling them to provide high quality installations of Amazon products and systems worldwide. The Logistics team formalizes partner management to drive lean, efficient logistics operations. Logistics owns and tracks Key Performance Indicators (KPIs) to drive YOY improvements in 3PA productivity, inventory management, quality and safety. The team leads cross-functional continuous improvement initiatives, driving meeting series with all active 3PAs to ensure top performance.