C.H. Robinson is looking to hire a Logistics Representative. In this role you will be responsible for managing customer’s supply chain information and data within C.H. Robinson’s Transportation Management System. You will serve as an extension of the customer’s staff to ensure that all information flows properly and efficiently and all transportation arrangements are made. As a Logistics Representative you will be accountable for independently managing,, fostering, and maintaining a relationship with your assigned customer(s). 

We have openings for hybrid second shift positions, offering hours from 3pm to 11pm Monday-Friday. In logistics, the work never stops, and as part of our team, you'll engage with a diverse set of customers and carriers. Our dynamic environment provides an opportunity to grow your logistics knowledge and make a significant impact on the global market.  

If you're a night owl, this is the perfect fit for you! 

DUTIES AND RESPONSIBILITIES 

Monitor customer load board and information flow in the Transportation Management System (TMS) 

Perform relationship and knowledge-based exception management to any pre-defined processes. 

Document and organize existing standard operating processes. 

Facilitate customer calls, emails, and updates while providing best in class customer service 

Conduct CHR systems trainings to external CHR customer representatives. 

Manage reconciliation of daily, weekly, monthly, and quarterly reports. 

Serve as a logistics expert and provide suggestions to customers to ensure maximum effectiveness

Act as a resource and support for peers when needed. 

Utilize project-based delivery model to find process improvements and cost savings within area of responsibility and/or team. 

QUALIFICATIONS 

Required: 

High School diploma or GED 

Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics 

Ability to work flexible schedule on occasion. 

Ability to travel up to 5% (domestic and/or international) 

Fluent in Spanish and English (written and verbal) 

Preferred:

Bachelor’s degree from accredited college or university 

Information systems acumen 

Proficient in Microsoft Office Suite of programs 

Ability to present to a variety of audiences. 

Ability to think critically, analyze data and solve problems quickly and accurately. 

Ability to work in a team oriented and fast-paced environment. 

Ability to prioritize and handle a variety of tasks. 

Continuous improvement mindset. 

Excellent customer service skills. 

Strong written and verbal communication skills. 

Ability to adapt to an ambiguous and changing environment. 

Values a diverse and inclusive work environment. 

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.