Job Title: Logistics Specialist (Marysville, OH)

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution, communication through email and telephone with staff, Independent Contractors (ICs), and pickup and delivery contacts, and maintaining accurate data in each order tracked in CRM.

ResponsibilitiesManage execution of customer orders, ensuring timely coordination and scheduling of pickup and delivery of customer vehicles while following customer instructions precisely.Ensure orders are efficiently executed through the linking of multiple orders.Oversee accurate and timely completion of additional services including vehicle detailing, titling/registration, and vehicle placement into storage.Communicate timely by email, telephone, and CRM with staff, ICs, and pickup and delivery contacts, escalating issues to management as appropriate.Update CRM activities and notes promptly, maintaining accurate data after each telephone call and email communication, including uploading photos and scanned documents.Ensure compliance with company policies and procedures, and adherence to applicable DOT regulations and Federal, State, and Local laws.In the manager's absence or through the manager's direction, calculate and offer flat fees on orders by emailing the bid sheet to all ICs.Manage the storage facility where applicable, including overseeing the daily operations and vehicle inventory.Check vehicles in and out, review vehicles for damage and issues, and take inventory of any items left in vehicles.Move vehicles in and out of the lot, ensuring they are secure and ready for pickup by drivers.Account for all cars on the lot, ensure vehicles are starting, and communicate issues to headquarters for resolution before reactivation.Essential SkillsHigh School DiplomaComfortable working in a fast-paced office environment while multi-tasking, being detail-oriented, and sensitive to communicating accurate information (both verbal and written).Ability to manage several concurrent projects with high attention to detail and accuracy.Enjoy being part of a cooperative and considerate team.Advanced computer skills.Possess and demonstrate professionalism, honesty, trustworthiness, respect, courtesy, patience, flexibility, cultural awareness, and a sound work ethic.Experience with CRM, customer support, dispatch, inbound and outbound calls.At least 6 months of customer service experience. Inventory experience is a plus!Strong Microsoft Office Excel, data entry, and CRM experience. Must score at least 37WPM in a typing test.Strong communication skills (written and verbal), data entry, spreadsheets, call center, logistics, scheduling, and coordinating.Additional Skills & QualificationsOpportunity to work for one of the fastest-growing fleet transport companies.Opportunity for growth with 11 different departments.Women-Owned business.Work Environment

This position is on-site, located at , Marysville, OH. The work hours are Monday to Friday from 8 am to 5 pm. The environment is fast-paced, similar to an Outside Operations role, and requires interaction with independent contractors (truck drivers) to assign orders and serve as their main point of contact.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Marysville,OH.

Application Deadline

This position is anticipated to close on Mar 7, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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