**What your day-to-day will look like:** **• Maintain carrier profile information and enter tracking information into the Freight Optimizer system** **• Update account managers on problem loads and what actions have been taken** **• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition** **• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes** **• Investigate product overages, shortages, damages, and complete appropriate documentation** **• Provide detailed directions and instructions to properly route drivers** **What youll need to excel:** **At a minimum, youll need:** **• 1 year of customer service experience** **• General knowledge of the transportation industry** **Itd be great if you also have:** **• High school diploma or equivalent** **• Experience writing routine reports and correspondence** **• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form** **Pay Details:** $18.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance