The position is based in Pleasanton Lab facility and the timings are from 2.00 PM- 11.30 PM

Manage and maintain department payroll and timecard

• Responsible for annual performance evaluations and discipline

• Responsible to maintain metrics, scorecard, and department relevant KPI’s

• Performing administrative tasks such as employee onboarding, training & development, scheduling meetings, and proper allocation of human resources, etc.

• Provide Leadership, inspiration, mentorship, guidance, and career development to group of operations associates focused on day-to-day operations. 

• Support outside departments, including the lab and maintenance.

• Assist in managing data and analytical reporting requirement when needed.

• Managing budgets and preparing financial reports for senior management

• Responsible for developing, implementing, and maintaining individual goals and performance measures

• Preparing and maintaining operations documents and reports

• Schedule and attend intra-department, inter departments, vendors & partners meeting to discuss and evaluate metrics, operational activities, and bottlenecks regarding KPI’s and related performance

• Coordinate, monitor and troubleshoot pickup requests with FedEx, DHL, or Courier for Customer or internal Sales

• Develop and maintain training materials, tools, SOPs for smooth and efficient workflow

• Assisting with training and knowledge transfer to new employees

• Assisting with Project Management by creating assignments, tracking progress, and resolving issues.

•Preparing and maintain operations documents and reports

• Coordinate, monitor and troubleshoot pickup requests with FedEx, DHL, or Courier for Customer or internal Sales

• Efficiently and effectively track inbound samples and outbound shipments including proactive troubleshooting and intervention

• Demonstrate continuous effort to improve day to day logistics, streamline workflows and work diligently to provide quality support and build strong vendor relations

• Familiarity with standard concepts, practices, and procedures related to logistics

• Monitor and trend courier/vendor performance and provide feedback and solutions for improvement

• Identify process improvement opportunities and recommend solutions

• Execute service strategies and programs for problem resolution

• Manage to service levels that meet customer and operational needs while achieving department goals and objectives

• Collects and trends departmental data and develops proactive actions for related improvement

• Send daily reports of transit transactions

Looks for efficiencies and utilizes data to recommend system enhancements, process improvements and potential solutions for company operations. Develops and execute business improvement projects to reduce freight cost and improve transportation functions. Primary point of contact for all logistics related issues for internal and external customers Managing internal and external stake holder relations.

• Identify and provide training needs related to quality, new technologies and application tools for new team member development.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.San Carlos, CA $75,000—$109,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page