Primary DetailsTime Type: Full time

Worker Type: Employee

Permanent, full time
Auckland based
Hybrid working, with 2 days in the office

The opportunity

Are you ready to step into a pivotal role where your investigative skills will make a tangible impact?

Join our Loss Prevention & Investigation team as an Investigator, where you’ll collaborate closely with the Loss Prevention & Investigation Manager, the Claims & Compliance team, and business leaders to reduce risk, prevent loss, and contribute to a culture of integrity.

This is a unique chance to influence outcomes, develop best practices, and work with diverse stakeholders to combat fraud and protect our business. Flexible working arrangements are available to ensure this role fits seamlessly into your life

Your new role

You will play a vital role in safeguarding our organization against fraudulent activity and ensuring the integrity of our processes. Working with cross-functional teams, your responsibilities will include:

Conducting robust investigations into suspicious claims with precision and professionalism.Supporting prevention, response, and fraud risk reporting, helping to create a safer and more secure environment.Contributing to the development and implementation of industry-leading fraud loss prevention strategies.Monitoring intelligence gathering and sharing insights both internally and externally, ensuring actionable information reaches the right people.Presenting valuable learnings to internal teams and stakeholders, empowering them to take proactive measures.Acting as a trusted resource for the NZPAC claims teams, offering guidance and expert advice when needed.Happy to talk flexible working

More information and the full job profile can be shared with applicants during the interview process.

Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2 interviews (either face to face or online via Teams) and background checks’.

About you

Curiosity, integrity, and a commitment to uncovering the truth define you. With a background in investigative work—whether in law enforcement, fraud investigation, or forensic accounting—you bring the expertise needed to excel in this role.

You’ll also demonstrate:Exceptional analytical and problem-solving skills, with the ability to dive deep into complex situations.A keen eye for attention to detail, ensuring nothing slips through the cracks.Excellent communication skills and the confidence to handle difficult conversations with professionalism and diplomacy.Insurance experience (helpful but not essential) or a interest in fraud analytics.

If you’re looking for a role where your skills will be valued, your work will make a difference, and your career can grow, we encourage you to apply.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

www.qbe.com/nz/about-qbe/careers

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balanceOur ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks’ gender-equal flexible leave for all new parents, including paid superThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection, trauma insurance & Death and Total Permanent Disability insuranceAdditional leave and support through QBE’s Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsGold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusionRanked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021

Apply now!

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.com

Skills:

Adaptability, Analytical Thinking, Critical Thinking, Data Analysis, Fraud Management, Influencing Others (Inactive), Intentional collaboration, Managing performance, Mentorship, Presenting with Impact, Risk Management, Stakeholder Management, Standards Compliance, Suspicious Activity Reporting (SAR), Technical Support

Application Close Date: 15/02/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.