Loss Prevention Officer | PM Shift
Omni Hotels
Location
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking Loss Prevention Officer | PM Shiftfor the beautiful new Barton Creek Resort & Spa
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
Responsibilities
+ Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
+ Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
+ Initiate and follow-up with all investigations of crimes committed against property and persons.
+ Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
+ Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
+ Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
+ Monitor/distribute visitor and vender access to the property by distributing visitor badges.
+ Perform frequent bag checks for associates leaving the property.
+ Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
+ Maintain confidentiality when dealing with sensitive guest or associate issues.
+ Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
+ Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.
Qualifications
+ Must be able to stand and walk for up to 4 hours per shift.
+ Must be able to communicate effectively by telephone, email, radio and reporting.
+ Must have basic computer knowledge.
+ Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.
+ First Aid/CPR Certification is preferred.
+ Must be able to remain clam and professional during stressful situations.
+ Must be able to work a flexible schedule including overnight shifts, weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Job LocationsUS-TX-Austin
Posted Date2 weeks ago(1/8/2025 2:57 PM)
Requisition ID 2025-118060
# of Openings 1
Category (Portal Searching) Loss Prevention
Confirm your E-mail: Send Email
All Jobs from Omni Hotels