The Opportunity: Contribute To The Growth Of Your Career

Oversees and leads the initial and continued technical and tactical training of theft resolution and shrink reduction skills for Loss Prevention (LP) Associates. Works with Managers across multiple disciplines to assess and improve LP Associates to meet and/or exceed theft resolution goals and minimize liability exposures. Ensures the safety of LP Associates, store Associates and customers, and the protection of the Company brand through the administration of training. Exhibits and models sound judgment in their decision-making. Adheres to Company policies and maintains and supports Company culture and values.

Training & Skill Development

Delivers training and upskilling for LP Associates across multiple disciplinesCoordinates the logistics for training including: onboarding calendar, pre-work review, shipping materials, etc.Provides feedback and coaching to LP Associates. Partners with LP Managers to provide feedback on their assessment of LP Associates (e.g., Internal/external theft resolution skills, report writing, Case Management usage)Supports LP Managers during certification of new LP Associates.Assesses and evaluates technical skills for LP Associates and identifies the appropriate resources to support their developmentTracks each trainee's progress during onboarding

Internal & External Theft Resolution

Trains LP Detectives to observe, apprehend and/or deter acts of dishonesty from external sourcesTrains National Task Force Investigators to initiate, investigate and document complex organized retail theft/fraud casesTrains LP Associates to initiate, investigate, and close dishonest Associate cases by identifying internal theft alert signals and methods, creating action plans, conducting surveillances, etc.Trains LP Specialists/LP Lead on protecting the Company's assets as it moves through the Supply ChainTrains LP Associates on implementing shrink and safety awareness programs and identifying resources to initiate and substantiate casesFocuses additional training and skill development for underperforming LP Associates through recommending/demonstrating strategies and solutions to improve theft resolution results

Partnership and Development

Ongoing partnership and communication with Business Partners at multiple levels and disciplinesIs a Subject Matter Expert across multiple disciplines. This requires the LPTSs to be upskilled in the uniqueness of each TJX U.S. brand, the National Task Force, Centralized Internal Investigations and Distribution Center LP

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $20.80 to $26.55 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

This position will be open and accepting applications until 3/12/25.