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Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.

U-Haul Offers Customer Service Representative:

Career stability 

Opportunities for advancement 

Health insurance & Prescription plans if eligible 

Paid holidays, vacation, and sick days if eligible 

Life insurance 

MetLaw Legal program 

MetLife auto and home insurance 

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 

401k and Employee Stock Ownership Plan 

24-hour physician available for kids 

Dental & Vision Plans 

Subsidized gym/fitness membership if eligible 

Business and travel insurance 

You Matter EAP 

LifeLock Identity Theft Protection 

Critical Illness/Group Accident Insurance 

Dave Ramsey’s SmartDollar Program 

Customer Service Representative Responsibilities:

Assist customers inside and outside U-Haul Center with U-Haul products & servicesUse smartphone-based U-Scan technology to manage rentals and inventoryMove and hook up U-Haul trucks and trailersClean and inspect equipment on the lot including checking fluid levelsAnswer questions and educate customers regarding products and servicesPrepare rental invoices and accept equipment returned from rentalOther duties as assigned

Customer Service Representative Minimum Qualifications:

Valid driver’s license and ability to maintain a good driving recordHigh School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around an office and occasionally outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs assisted or unassisted.

Pay Range is: $16.00 - $25.00 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.