The Pricing Analyst role will process and provide modal pricing as they relate to complex business opportunities. They will work in conjunction with the network of offices, corporate shared services and additional pricing resources to coordinate the best competitive solution to meet the needs of the customers. They are responsible for fulfilling the requests to load customer pricing and commitments into multiple C.H. Robinson platforms.

This position requires the individual to act as a pricing owner for each opportunity and to understand the end-to-end pricing process in order to coach teammates and commercial stakeholders on the process.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Execute Pricing processes and service level agreements with the branch network that meet the pricing needs of commercial and carrier resourcesManage, complete, and respond to daily pricing requests in accordance with assigned due dates or service level agreements for new and existing customersProvide guidance and suggestions on complex pricing asks from both commercial teams and customersManage incoming work queue. Responding to network requests/assistance via email/incoming ticket system and phonePerform ad-hoc audits on contractsEnsure quality assurance of uploaded pricingRead through carrier and customer contracts to understand requirements and expectationsManage the timeline for all parties involved to ensure timely submission of bidsMaintain absolute accuracy and attention to detailPerform site administration for some websites based on opportunity. Work with the administration tool, setting up, registering, and downloading documentsUnderstand and utilize the various pricing tools availableMonitor and report back to management monthly progress towards assigned goals and KPIsMaintain a strong understanding of all C.H. Robinson pricing tools & Jira to leverage process and qualityIdentify process improvements in the quality of pricing activities and trends that lead to more favorable win ratiosCommunicate and develop rapport with key business stakeholders and branch network with the goal of understanding modal yield strategy and modal assessorial fees and/or market fluctuationsCollaborate with teams around the Network of offices and shared services to continuously improve processes, build tools, and share best practices for pricingAssist offices with any issues relating to pricing and tools. Trouble shooting and problem-solving problems relating to bid awardsSite Specific:  Daily interaction with Pricing Managers, Commercial offices and Service Center Leadership

QUALIFICATIONS

Required:

High school diploma or GEDMinimum 2 years previous experience in LTL operations, customer service, and/or pricingProficient in Microsoft Office Suite of programs (Excel)

Preferred:

Bachelor’s degree from an accredited college or universityCommercial experience within C.H. Robinson and/or external logistical experienceAbility to work cross-functionally and effectively influence and partnerStrong communication skills (written and verbal)Demonstrated prioritization, time management, and attention to detail and accuracy skillsDemonstrated strong decision-making skills, problem solving and conflict resolution skills, and ability to prioritize tasks between daily responsibilitiesValues a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.