Join the Conrad Algarve Family, a luxury brand of Hilton, and be part of a passionate and dedicated team, where your talent is valued and your potential is limitless! Recognized as the #1 World's Best Hospitality Workplace, we are deeply committed to nurturing the professional and personal growth of every Team Member. Our inspiring work environment and vibrant culture foster continuous development and endless possibilities. Situated in the stunning Quinta do Lago, Conrad Algarve is more than a workplace; we are united by our passion for hospitality! Together, we strive to create the best and most inclusive and welcoming home for our team. We value the growth of our Team Members, supporting great and meaningful career experiences through personalized mentoring for early-career professionals and continuous training, including certified courses from LinkedIn Learning and Harvard. At Conrad Algarve, we are committed in developing exceptional leaders and build together the future of the hospitality industry. Are you ready to embark on an inspiring journey of success with us?

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At Conrad Algarve we Create Leaders!

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A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

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What will I be doing?

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As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

\n\nAchieve positive outcomes from Guest queries in a timely and efficient manner\nEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required\nEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments\nDemonstrate a high level of customer service at all times\nAttend appropriate training courses, when required, and assist with the Night Team's training and development efforts\nDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties\nMaximize room occupancy and use up-selling techniques to promote hotel services and facilities\nUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy\nComply with hotel security, fire regulations and all health and safety legislation\nAct in accordance with policies and procedures when working with front of house equipment and property management systems\nFollow company brand standards\nAssist other departments, as necessary\n

What are we looking for?

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Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPrevious experience in a customer-focused industry\nCompleted high school certificate or equivalent\nPositive attitude and good communication skills\nCommitment to delivering a high level of customer service\nExcellent grooming standards\nAbility to work on your own and as part of a team\nCompetent level of IT proficiency\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience in cash handling\n\n

Foreign citizens from non-European Union countries will only be considered in the recruitment process if they have a residence permit or work VISA.

What will it be like to work for Hilton?

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What is it like working for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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