LOC: Trivandrum

Exp : 3+years

Notice period: Immediate

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Microsoft 365 Administration

Manage and support the Microsoft 365 platform, including Exchange Online, SharePoint Online, Teams, OneDrive, and related applications. Perform user management tasks such as account creation, permissions configuration, and license assignments. Monitor system performance to ensure high availability and reliability of Microsoft 365 services.

Security and Compliance

Implement and manage security protocols such as multi-factor authentication (MFA), data loss prevention (DLP), and conditional access policies. Ensure compliance with organizational policies and regulatory requirements. Manage audit logs, security events, and related compliance reports.

Troubleshooting and Support

Provide Level 2/3 support for Microsoft 365-related incidents and service requests. Troubleshoot and resolve issues related to applications and integrations within the Microsoft 365 ecosystem. Collaborate with Microsoft support to address complex issues.

Migration and Integration

Assist in migrating on-premises systems and services to the Microsoft 365 cloud environment. Configure and integrate third-party applications with the Microsoft 365 platform.

Training and Documentation

Deliver end-user training on Microsoft 365 tools and features to drive adoption. Develop and maintain detailed documentation for configurations, processes, and policies.

Monitoring and Reporting

Monitor system health and usage statistics via tools like Microsoft Admin Center and PowerShell. Generate regular reports on system usage, license allocation, and compliance metrics.