Insight Global's luxury retail client is hiring for a Mac Engineer. In this role, you will manage the architecture, administration, configuration, and testing of the JAMF Pro Enterprise environment. You will develop and improve best practices and standards for deploying enterprise Apple technologies, providing MAC/JAMF technical expertise to other IT groups as needed. Partnering with the Service Desk, you will identify trends in incidents to proactively mitigate issues before they arise at the end-user station. You will design and maintain a user-friendly software deployment process with minimal end-user interaction and serve as the final point of internal support for all escalations regarding MAC/JAMF technologies, acting as a liaison to vendors. Additionally, you will architect and maintain an Apple Lite Touch MacOS deployment for tech-less support, document all aspects of architecture and processes using company standard procedures, and work with EUC technicians to train on new Apple/JAMF technologies being introduced to the environment. Aligning with the Security team, you will ensure all security protocols are in place in the Mac environment and provide status and remediation reports to upper management on all Mac-related deployments to ensure quality control. This role will start off as onsite and then move to hybrid once ramped up.

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