Position Details Position Information

Position Title Madras Campus Office and Classroom Support (Part Time, Temporary Hourly, Non-Benefited) Classification Title Temporary PT Hourly Hourly rate, Stipend, or Load Unit $15.03/hr Close Date Position Type/Employee Class Temporary PT Hourly Instructor Status Not applicable Overtime Eligible Non-Exempt FLSA Status Campus Location Madras Primary Purpose Provide friendly service, support and assistance to all students and patrons using the Madras Campus computer lab & zoom technology. Essenatial Duties and Responsibilities Assist Campus Student Services Specialist and Campus Director with general office support, computer lab coverage and zoom technology for streaming classes. Provide friendly customer service and assistance to students, faculty and community members on campus and via zoom. Maintain security of computer and zoom equipment and facilities. Assist computer lab users with a wide range of college & computer questions. Assist with hardware/software maintenance and clerical duties. Facilitate the smooth operation of zoom classrooms and computer lab: keep the zoom rooms and computer lab clean and report machine and software problems. Follow established procedures and work orders. Provide assistance for campus events during the week and weekend work hours. Provide assistance to campus staff in clerical and specific campus needs. Perform other duties as assigned. Department Specific Knowledge, Skills, and Abilities Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

Ability to work independently and as a member of a team. Able to work as a positive team member to solve problems and achieve goals; establish working relationships with staff. Ability to work flexible schedule during the week and weekend; willingness to travel to various locations as required. Knowledge of and skills in computer environment and MS Office, able to learn internal database systems. Knowledge of and ability to operate general office equipment (copier, fax machine, scanner, phones). Able to troubleshoot software currently in use. Knowledge of and skills for good time management. Skills and ability to be organized and manage multiple tasks. Knowledge of and ability to have exceptional judgment Ability to have good communication skills. Knowledge and ability to use effective listening skills. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience. Ability to handle stressful or potentially volatile situations with tact, diplomacy and good judgment. Knowledge of and ability to abide by, communicate, support, and enforce all applicable policies and expectations. Ergonomic Requirements Regular office hours are established between 8 am – 8 pm during the workweek and on Saturdays. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation. Minimum Requirements Education:High School diploma or equivalent. Equivalency Statement The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process. Preferred Qualifications Have completed CIS 120 as part of your COCC course work. Have taken (or currently enrolled) in one or more classes at the Madras campus Bilingual candidates encouraged to apply

EEO Statement The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting. Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of education? No High School Diploma or GED High School Diploma or GED Professional Certification or License (not a degree) Associates Degree Bachelors Degree in Progress Bachelors Degree Masters Degree In Progress Masters Degree Ph.D. in Progress Ph.D. J.D. M.D. Other Doctorate Level Degree * The College recognizes the value of skills, knowledge, and experience gained outside of formal education and paid employment. Applicants who do not meet minimum education and/or experience requirements but possess other qualifications or experience they feel are equivalent are encouraged to apply. Check the applicable box(es) below and explain in the next question why your feel your education/experience should be considered equivalent. I meet all minimum requirements (education and experience) listed for this position. I do not meet the minimum education degree requirement(s). For example, the position requires a Bachelor's degree, I have an Associate's degree. My degree is not in the required stated area(s). For example, the position requires a Bachelor's degree in Accounting, I have a Bachelor's degree in another area. I have less than the minimum years' experience in the area(s) required. * As a follow up to the previous question, explain how your education/experience should be considered equivalent to the minimum requirements. If you feel you meet all the stated minimum requirements, please put N/A.

(Open Ended Question)

In support of COCC’s commitment to diversity, equity, and inclusion, bilingual fluency in English and another language is considered a plus: Please list any languages other than English in which you are fluent (read and write)

(Open Ended Question)

* The College is NOT able to support Visa applications for this position. Applicants must already be eligible to work and have the ability to arrive in the United States without the College’s support to be considered for this position. Are you, or will you be eligible to work and have the ability to arrive in the United States without the College’s support by the start date of this position? Yes No * COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position? Yes No * Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload your DD214 and 215 (215 if applicable) or certification that you expect to be honorably discharged from the military within 120 days of certifying veteran status as supporting documentation. You will have the opportunity to upload the document(s) in the next step of this application process. Yes, I am a veteran No, I am not a veteran If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

(Open Ended Question)

* Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College Yes, I will provide my consent when requested No, I will not provide my consent when requested Applicant Documents Required Documents Optional Documents Resume/Vitae Cover Letter US Military DD 214