Posting Details Working Title Mail Center Operations Manager Position Number 00206A Department MAIL CENTER Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category F Administrative Support (Clerical & Sales) Job Description This position is responsible for the day-to-day operations of the University Mail Center. This position will develop daily work schedules, hire, train and supervise both full time classified, hourly and student workers. Will adhere to the University, Commonwealth and USPS policies and procedures to ensure efficient movement of mail to three campuses. this position will also work directly with all carriers to include: FedEx, Amazon, UPS , USPS , DHL etc. to ensure package delivery for all students living in campus housing. Serve as the key administrator for Qtrak software system that manage student packages. Type of Recruitment Knowledge, skills and abilities Working knowledge of U.S. Postal Service regulations and rates. Strong interpersonal communication skills. Effective customer service and problem resolution skills. Demonstrated ability to plan and direct the work of subordinate support staff. Ability to function efficiently in area of responsibility with little or no supervision. Demonstrated ability to operate an automated mail processor to apply postage to the University’s mail in accordance with U.S. Postal regulations and ensure the proper budgets are charged. Demonstrated ability to maintain the University’s mail management system. Demonstrated ability to operate a motor vehicle on and off campus for mail deliveries. Demonstrated ability to operate an automated mail processing machine. Demonstrated ability to lift, pull and load 40 – 70 lbs. several times a day. Demonstrated ability to manage departmental budget. Special licenses, registration or certification Valid driver’s license and insurable driving record. Education or training None Level and type of experience Several years experience in mail room operations on a med/large college campus. Some administrative and budget management experience. Some supervisory experience. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Considerable experience in a Post Office or institutional Mail Center. Some mail/postal operations training and some customer service training. Conditions of Employment 40-hour work week Monday-Friday. Work hours are fixed 8 AM – 5 PM, and work is on ODU campus in Norfolk, VA. This position may be asked to work limited hours during university closings. Annual Salary/Hourly Rate Salary commensurate with education and experience Posting Detail Information Job Requisition Number S02847 Job Open To General Public Open Date 01/20/2025 Close Date 01/27/2025 Open Until Filled No Special Instructions Summary none Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. Supplemental Questions Required fields are indicated with an asterisk (*). Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents + Yellow Layoff Form + Blue Layoff Card + AHP Letter