Mail Services Associate - Battle Creek, MI Job ID 188827 Posted 11-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service, Workplace Strategy Location(s) Battle Creek - Michigan - United States of America **About the Role:** As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor. **What You’ll Do:** + Audit delivered items with delivery invoices. + Approve or reject deliveries based on inspections and check for contraband. + Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule. + Ensure all shipped packages are protected against damage. + Process shipment requests with vendor, advising package owner of arrangements. + Apply appropriate postage amounts and required identification to outgoing mail and packages. + Stock copy rooms and provide first communication for copier fleet production. + Check daily and replenish, if necessary, all mail and postage supplies. + Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. + Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. + Impact own team and other teams whose work activities are closely related. + Suggest improvements to existing processes and solutions to improve the efficiency of the team. **What You’ll Need:** + High School Diploma or GED with 3-4 years of job-related experience. + Ability to write routine reports and correspondence. + A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. + Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Advanced organizational skills with an inquisitive mindset. **What You’ll Need** + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving. Ability to comprehend and interpret instructions, short correspondence, memos, and ask clarifying questions to ensure understanding. Ability to write routine reports, correspondence, and respond to common inquiries or complaints Ability to effectively present information. Requires basic knowledge of financial terms, principles, and calculate simple figures. Ability to understand and carry out general instructions and solve problems. Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications. Ability to use computer system to record materials received and shipped. Physical ability to assist with warehouse operations. Able to lift 50 lbs. **Why CBRE?** CBRE prides itself on its RISE values of Respect, integrity, Service and Excellence! CBRE is the global leader in commercial real estate services and investment. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)