Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

ESSENTIAL DUTIES AND RESPONSIBILITIES:\n
\n\nResponsible for all incoming\/outgoing mail services; receives, sorts and distributes all mail, packages, and office supplies daily, ensuring that all packages and accountable mail is tracked and signed for.\nRespond to inquiries and customer service requests with professionalism and expediency\nMaintain inventory of all necessary supplies\nKeeps accurate records\/logs of all incoming and outgoing mail and packages\nCollect and prepare monthly reports\nPerform regular inspections of workspace(s) to identify area\/items\/equipment\/materials in need of repair, replacement, and\/or upgrades\nTrain, coach, and mentor office services associates and\/or junior associates\nSets priorities, motivates others, and fosters\/nurtures teamwork\nCommunicate effective and professionally through speech, email, chats, and phone\nProvides outstanding customer service at all times, without exception\nProvides support and training to all associates to ensure proper coverage in mail operations, facility support, conference center support as well as switchboard\nOther duties as assigned by management
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QUALIFICATIONS:\n
\n\nMust be adaptable to a dynamic environment while possessing strong interpersonal skills\nAble to learn new skills quickly\nFlexible and able to juggle multiple, and at times, conflicting priorities\nStrong initiative required; ability to work independently with minimal direct supervision\nAble to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders\/customers\nExhibits superior verbal and written customer service skills\nMaintains confidentiality while working with highly sensitive materials\nAble to walk, bend, kneel, stand, and\/or sit for extended periods of time\nAble to lift or move 50lbs or greater at times
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