Woodland Hills, CA, 91365, USA
5 days ago
Mail Specialist
Job Summary: DT Professional Services is seeking a Mail Specialist to join our team in Woodland Hills, CA. The ideal candidate will processes various outgoing mailing projects, understands postage rates as well as knowing the difference between various types and classes of mail and will work closely with management to identify/implement Lean initiatives for continuous operational improvement. Responsibilities: + Collect, process, return and/or redistribute mail coming directly from campus, inner-office or via the USPS on daily basis + Pay special attention and respond quickly to all time sensitive, confidential, critical and accountable mail + Monitor and control various special or daily projects to completion, this includes understanding scope, asking clarifying questions, and ensuring service level agreements and commitments are met + Adhere to quality requirements to ensure mail is prepared according to postal standards + Sort and meter incoming campus mail, ensuring the correct cost code and postage rates are used + Prep and prepare time critical Certified, Certificate of mail, Registered mail and Express mail + Process miscellaneous requests and complete mail processing tasks as needed based on workload and/or staffing availability + Document jobs processed for reporting and job tracking functions, including but not limited to incoming job log(s), daily mail request log and other log as required + Document existing/new procedures and special instructions for various jobs to ensure job reference sheets are up to date + Utilize the people finder database, or other methods, in order to find and locate specific individuals/departments ensuring all applicable mail pieces are accurately and expeditiously redirected to the appropriate location + Conduct research and investigate unidentifiable mail, utilizing multiple databases looking for the correct forwardable location + Provide management with search results for all unsuccessful forwards in order to determine next processing steps + Operate various automated machinery including meter machines, table-top folders, inserters and/or other equipment as needed + Perform expected machine maintenance tasks in a proper and timely fashion + Transport completed mail projects directly to the local Post Office, including but not limited to, sensitive and time critical proof of mail, Express Mail, or other accountable and tracked mail + Pick-up and/or deliver mailing projects to and from outside vendors on an as needed basis + Ensure the integrity, accuracy, safety and confidentiality of mail handled by Mail Services is within accordance to internal policies and compliance standards + Handle customer questions, requests for information or special mailing requests via email or phone + Communicate with outside suppliers as needed to ensure up time on equipment while documenting machine issues and services calls + Work closely with management to identify/implement Lean initiatives for continuous operational improvement Basic Qualifications: + High school diploma or equivalent required + Possesses flexibility to work in a fast paced, dynamic environment + Proficient in English written and verbal communication skills + Possesses strong technical aptitude + Proficient PC skills including Microsoft Office + Excellent organizational skills  + Detail oriented Physical Actions: + Sitting, Bending, Cleaning, Climbing, Reaching, Pushing, Seeing, Standing, Walking, Twisting, Speaking/Reading/Writing in English, Pulling, Kneeling, + Lifting/Carrying up to 50 lbs + Operate pallet jack Physical Environment: + Controlled ambient environmental conditions + Repetitive and moderately high noise level + Moving mechanical parts and areas considered dangerous  + Conditions which would affect the respiratory system or skin (such as fumes, odors, dust, mists, gases, inks, solvents, particulate matter, oils, or poor ventilation) + Electrical 1 of 2 current + Forklift Traffic The compensation for this position: $18.00 - $21.00 hourly  Powered by JazzHR
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