JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Mailroom Associate

9am to 6pm.

$40,560

Reston, VA

We are seeking an energetic and reliable Mailroom Associate for our client site in Reston, Virginia. The successful candidate will be highly organized, dedicated, able to handle a variety of duties simultaneously and have excellent customer service skills. 

Job Responsibilities 

Receive incoming USPS and overnight courier mail and parcels 

Sort and distribute all incoming mail, same day of receipt 

Resolve issues with incorrect, returned mail 

Pickup outgoing mail from mail stops and apply correct postage 

Process outgoing shipments (Fed-Ex, UPS, USPS) 

Request funding for postage 

Ensure office is adequately stocked with mail supplies 

Stock copy rooms and printing devices with copy paper, toner supplies, office supplies 

Service copy machines when needed; respond to paper jams, replace interchangeable parts when necessary 

Organize and replenish break rooms with coffee supplies.  Maintain cleanliness of breakrooms by wiping counters and equipment when needed, daily. 

Walk facility and log Corrigo work orders for building issues that require attention (torn carpet, damaged ceiling tiles, etc.) 

Respond to Corrigo work orders that are related to Mail Services function by opening tickets assigned on the same day, updating with notes when appropriate, and closing the ticket within the ticket due date.  If more time is needed to resolve a ticket, notify the Facility Manager so that the ticket can be extended. 

Track daily workflow by logging daily task and activity on Volume Report.  Submit volume report to Lead, weekly. 

Provide employee move services as requested by Facility Manager 

Adhere to internal procedures and Mail Services National Playbook 

Work with Lead to update internal procedures for site specific tasks 

All other duties and tasks assigned 

Knowledge, Skills, and Abilities 

High school diploma or equivalent 

1 to 2 years of related experience required 

Clean driving record and must have reliable transportation 

Must be reliable and professional 

Strong customer service skills and ability to provide white-glove services 

Self-motivated, organized, and strong time management skills 

Attention to detail 

Knowledge of Corrigo is a plus 

Knowledge of reprographic equipment operations a plus 

Ability to spend much of the day on his/her feet. Must be able to work quickly with hands and have good hand/eye coordination 

Regularly lift, move and/or carry up to 10 pounds; frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds. 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.