Location

Charleston - 997 Morrison Drive, Suite 402

Business

We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!

Job Description

Primary Responsibilities:

The Maintenance Billing Coordinator is primarily responsible for reviewing and approving invoices from vendors and identifying invoices, and work orders that may be resident or vendor chargebacks.  

Skills & Competencies:

High level of understanding of work order management platform workflows and Intermediate Microsoft Excel knowledgeStrong written and verbal communication skills.Ability to prove critical thinking and problem-solving concepts.Ability to be courteous in demanding situations, quickly de-escalating animated customers on the phone or through written communications.Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multi-taskAbility to thrive in a high volume, data entry and processing work environment, when applicable

Essential Job Functions:

Primary Responsibilities: The Maintenance Billing Coordinator is responsible for validating invoices submitted by vendors prior to payment. In addition, the Maintenance Billing Coordinator is responsible for identifying, validating, and reporting on work orders and invoices that should be charged back to the responsible parties.Ensures that the invoice accurately represents the work completed by vendors by comparing the invoice to available pictures and other documentsVerify discrepancies in vendor submitted invoices to ensure accuracy in payment processing; research and assist in resolving invoice errorsAssist the maintenance team in various projects relating to invoices and resident and vendor chargebacks,All other duties as assignedContinuously improve customer service skills such as communication, active listening, and conflict resolution, through training and feedback.

Physical Requirements:

Capable of working extended hours, including evenings, weekends, and holidays as necessary. Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed. Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, including the exchange and receipt of information over the telephone. Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and with good reasoning skills. Must be able to work in small and confined spaces for extended periods of time. Must have finger dexterity for typing/using a keyboard. 

Environmental Requirements:

Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns. Must be able to work effectively and cheerfully in an environment that may be stressful due to adversarial situations resulting from the proper performance of duties. Must be able to work in the office as regularly scheduled.  

Why work for Maymont Homes ​?

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT