With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

The Maintenance Coordinator serves as in-office support for the field service technicians. Thisposition is responsible for administering the collection and compilation of information for billing.Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role forthe Maintenance Manager with various projects.

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Duties include but are not limited to:

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\n\nIdentify opportunities for additional property association maintenance work and build new relationship with customers.\nCommunicate vital maintenance information as it relates to property association managers and othercustomers.\nUtilize technology provided including software, mobile devices, email and other resources.\nServe as in-office assistance for the maintenance & construction field technicians.\nAdminister the collection and compilation of work order information for billing.\nScheduling, dispatching, processing & tracking the completion of property association work orders.\nSchedule special construction & maintenance projects.\nAnswer and be conversant in maintenance items related to customer service calls, reviewingwork papers, scheduling work orders and general support of a field service team.\nProficient in helping create cost proposals for maintenance and construction projects.\nOther duties as assigned.\n\n Requirements\nAssociates Degree Preferred.\n2+ years of maintenance coordination experience, scheduling, dispatching, estimating, customer service, and clerical experience.\nExcellent communication skills, written and spoken.\nCustomer service focused and team oriented.\nSelf-motivated, proactive, takes the initiative, with strong follow-up skills.\nProject management, time management, and time critical prioritization skills.\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.