Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape! Overview PRIMARY PURPOSE OF THE POSITION: The Maintenance Engineer is responsible for maintenance repairs to the entire hotel facility; including hotel rooms, public areas, administrative offices, and meeting rooms. Repairs may include, but are not limited to, plumbing, electrical, heating and cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs. Job duties must be performed with the least amount of inconvenience to customers and employees. ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.) Attend to guest requests, inquiries and complaints relating to maintenance concerns and refers unresolved issues to supervisor or Manager on Duty in a timely manner. Perform preventive/predictable maintenance and necessary repairs on all hotel equipment with minimum down time, including maintenance and repairs to laundry, boiler, plumbing, HVAC, electrical, meeting rooms and guest rooms. Maintain a record of repairs and maintenance requests in a shop log or document the assignment through the work order system. Repair and maintain physical structure of establishment. Perform minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools and power tools to ensure smooth operations of HVAC, refrigeration, natural gas. Install and replace lighting fixtures and bulbs. Maintain shop areas, spare parts areas, storage areas and inventories of materials, equipment and associated parts of the trade. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discuss machine operations variations with supervisors or other maintenance workers to diagnose problem or repair machine. Install and repair electrical wiring and electronic components of machinery and equipment. Ensure that daily inventory of the department’s tools and equipment that are issued to the Maintenance Engineer is completed prior to completion of the shift. Fabricate and repair furniture and fixture. Respond to all emergency situations including fire alarms, disasters, power failures, etc. and assist as needed. OTHER FUNCTIONS: Ensure that services are coordinated to provide the best in guest satisfaction by maintaining contact via telephone or radio with other departments such as Front Desk and Housekeeping. Assists in delivering and set-up of all new equipment such as televisions, mattresses, tables, chairs, etc. Notify management concerning need for major repairs and report out-of-the ordinary issues and unsafe conditions immediately. Assists in delivering and set-up of all new equipment such as televisions, mattresses, tables, chairs, etc. SUPERVISORY RESPONSIBILITIES: Does not have supervisory responsibilities. QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties. Ability to detect malfunctioning equipment, discuss machine operations variables, diagnose problems and make repairs. Ability to handle sensitive, confidential information discreetly and professionally Ability to work independently with limited support Excellent verbal and written communication skills Strong detail orientation: ability to set priorities, multi-task and meet deadlines Excellent problem-solving skills, including the ability to problem solve without direct supervision. Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment Basic computer skills; knowledgeable in Microsoft Office Suite (Word, Excel) Excellent time management and organizational skills Understand and can read blueprints and wiring diagrams. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and minimum of two years trade related experience and/or training in mechanical, electrical, HVAC, plumbing, carpentry and building maintenance; or equivalent combination of education and experience. Previous experience in a 4-to-5-star hotel (and the quality and services expectations associated therewith) preferred. Minimum of one to two years of experience in hotel or related field preferred. Multilingual skills are a plus. Must have hands on knowledge of building mechanical systems and controls, energy management and building maintenance skills. Basic knowledge of painting, drywall, HVAC and plumbing General knowledge of machines and power tools. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to follow verbal and written instructions. Ability to communicate well with guests and staff. MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American weight measurement, volume, and distance. CUSTOMER RELATIONS SKILLS: Knowledge of principles and processes for providing customer service. Must have assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 15-25 pounds, frequently lift and/or move up to 25-50 pounds, and occasionally lift and/or move more than 75 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee frequently works near moving mechanical parts and sometimes in outside weather conditions. The employee occasionally works in high, precarious places and is occasionally exposed to wet and/or humid conditions and risk of electrical shock and is required to operate hand tools. The noise level in the work environment is usually moderate to loud. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. Makes repairs on plumbing fixtures, piping, drains and sanitary systems. Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner. Compensation Range The compensation for this position is $20.00/Hr. - $22.00/Hr. based on qualifications and experience.