Responsible for successfully maintaining, and repairing, as needed, all mechanical equipment on the property.
Pearl River Resort Associates are required, on a continual basis to…
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Greet guests and associates with a smile. Make eye contact and verbally greet guests and associates. Respond to guests needs, and work with a sense of urgency to avoid long wait times. Build relationships and loyalty with guests by exceeding their expectations in providing guest service. Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards and reporting same to the appropriate person for proper resolution. Adhere to standard operating procedures (SOP) and policies and procedures. Maintain all plumbing, kitchen, and HVAC repairs at Resort properties. Monitor workload and advise supervisor of work overload. Maintain a neat, clean, and organized work area in the Engineering Shop. Ensure adherence to all OSHA regulations and internal safety policies and procedures. Replace electrical switches, outlets, and ballasts. Preform maintenance walkthroughs. Respond to maintenance requests. Ensure a maximum level of service and satisfaction is achieved and maintained. Maintain a working knowledge and understanding of all rules, regulations, and controls of the Resort. Be a positive and productive associate. Must maintain regular attendance schedule. Must be able to work varied shifts, weekends, and holidays. Must perform other duties as assigned by your supervisor and other members of CRDE management.The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING:
21 years of age or above
Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required. Two (2) years construction experience in the mechanical or electrical trades or equivalent is required. Knowledge of basic plumbing system operations and repairs is a preferred.
SPECIAL QUALIFICATIONS:
Ability to operate basic hand and power tools is a safe manner is required.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS:
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to a variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
Essential duties for this position include but not limited to the following: able to work within a variety of climates and outdoors under extreme conditions. Safely lift and/or move up to ninety (90) pounds on occasions as well as walk and stand 90% of assigned shift. Able to work off of ladders, scaffolds, or lifts up to 100 feet in height and work in confined spaces. Repetitive bending, kneeling, stooping, pushing and pulling will be required throughout shift. Work around hazardous equipment and power tools. Exposed to hazardous chemicals. Use of personal Protective Equipment such as masks, gloves, shoes, etc, may be required at times. May require working out of doors in inclement weather, and extreme hot or cold conditions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.