As the Maintenance/Service Manager you'll have the opportunity to lead a team dedicated to delivering exceptional customer experiences. You'll be empowered to innovate and implement new strategies to enhance maintenance quality and efficiency. With a focus on teamwork and collaboration our Maintenance/Service Manager has a unique opportunity to forge new relationships, expand on your skillset and drive a vibrant company culture. If you are obsessed with customer service and have excellent communication skills we would love to hear from you! Location: The Timbers at Long Reach | Columbia, MD Why work for Mission Rock? Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Great benefits! + 13 paid holidays, including a Personal Wellness Day & Volunteer Day + Vacation & sick time + Eligible for monthly and quarterly bonus + Choose from four different medical plans, including high deductible health plans + Two different dental plans offered + Vision insurance + Employer sponsored short-term & long-term disability plans + Company paid life insurance + Health savings account with employer contribution + Flexible spending account + Voluntary benefits – accident, hospital indemnity Insurance, critical illness, and voluntary term life insurance + Employee Assistance Program (EAP) + 401(k) with company match + Extensive discount programs available! The Job: Our Maintenance Managers oversee the day-to-day maintenance operations. Some days are pressure filled and you’ll need to remain flexible, resourceful and efficient. Specific responsibilities include: + Performing general maintenance of HVAC + Electrical + Plumbing + Carpentry, + Drywall, + Appliances, + Exterior structure, + Swimming pools + Directing and supervising maintenance staff + Purchasing materials + Budgeting + Snow removal + Customer service + Promotes quality living for all residents. + Direct and supervises daily activities of the maintenance team, such as planning and preparing work schedules, delegating work, and monitoring workflow. + Train and coach maintenance technicians. Good attendance is a must. The Details: Our Maintenance Managers should have: + High School diploma or equivalent + CPO, EPA preferred but not required. + HVAC certification. + Bilingual + 2-3 years of service manager experience. + Basic tools of the trade + Team player with strong organization and multi-tasking skills. + Candidates would have to be on call sometimes and possibly work Saturday or Sunday. Work Schedule - Mon - Fri | 8 am - 5 pm Application deadline - 7/3/24 If the position is not filled by then, we may consider applications received after this deadline. *** Employment with Mission Rock is contingent upon the successful completion of a drug test and background check ***