Compensation Amount:

75,000.00 USD Annual

Job Summary:

The Maintenance Manager assists the General Manager by supervising and performing all aspects of maintenance and repair work on all mechanical and electrical equipment within the unit. The Maintenance Manager is responsible for all maintenance, repairs, construction, and other necessary related work on concession facilities throughout the park. This position reports to the General Manager.

Job Description:

ESSENTIAL FUNCTIONS

Oversee the prioritization and execution of facility projects. Play a pivotal role in shaping departmental focus on repair, maintenance, facility management, and asset management while ensuring compliance with contractual obligations, particularly regarding historic preservation and environmental impacts.  Collaborate effectively with diverse stakeholders across various disciplines to guarantee the timely fulfillment of commitments.  Foster and sustain positive relationships with clients, managers, contractors, and vendors to ensure the prompt completion of deliverables while minimizing operational disruptions. Provide regular updates to all involved parties.  Advocate for the principles and objectives of Guest Services Hospitality Standards, as well as promote Career Development and Workplace Diversity initiatives.  Assist in steering the safety program within the maintenance department and provide guidance on compliance with OSHA regulations.  Maintain a secure facility environment by enforcing standards for the maintenance and operation of all concession facility equipment. Promptly inform the General Manager and department manager of any unusual occurrences or safety or quality control concerns.  Conduct checks and maintain fire safety systems including smoke detectors, fire extinguishers, dry sprinkler systems, heating systems, propane tanks, etc.  Coordinate schedules for maintenance personnel shifts and assign tasks accordingly.  Project costs related to materials and labor while monitoring expenditures closely.  Supervise ongoing seasonal project lists by delegating responsibilities and conducting follow-ups as necessary.Collaborate with contractors for HVAC/Plumbing/Electrical as needed to fulfill the needs of the hotels, F&B and Retail.Coordinate and implement winterization of l Guest Services-operated buildings. Work with management team to coordinating and completion of opening and closing procedures for all facilities.During winter, participate in snow removal duties using snow shovel, walk-behind snow blower, and John Deere 350B using safety equipment as needed or directed.Daily check of snow removal priorities with appropriate action taken to ensure guest and employee safety.Ensure inventory/security of supplies is adequate for the maintenance of the hotel, F&B and Retail.Collaborate directly with the Chief of Maintenance in keeping accurate files on assigned systems. Keep Facilities Director copied in a timely manner the status of any "call back" projects performed.Always represent the company in a professional manner. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.Performs such other related duties as directed or required.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

High School Diploma or GED. Bachelor’s or Trade School Certification preferred.2-4 years of hotel maintenance management experience.Strong technical knowledge/background in HVAC, Electrical, and/or Plumbing.  Pool maintenance certification.Computer proficiency with the ability to utilize MS Outlook. Demonstrated talent for interacting with a wide variety of people.Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment in cold, icy and snowy conditions with elavations up to 6400 feet.Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.Ability to stand for the entire workday and to climb steps regularly.Withstanding temperature extremes in indoor and outdoor environments.Reading and writing work-related documents in English.Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.Constantly communicates and receives verbal communication with other employees in a fast-paced environment.Physical presence at the job site is essential to perform job duties.Valid Driver’s License required.     Must be able to work weekends and be available on-call.

EQUIPMENT USED

Standard commercial HVAC, Electrical, and/or Plumbing repair equipment and typical office equipment (computer, fax, telephone, copier, scanner, among others).Field transportation vehicles, including golf carts, Gators, 15 passenger vans, and other motorized vehicles.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.