Maintenance Supervisor I Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4614389) Apply  Maintenance Supervisor I Salary $46,589.00 - $53,577.00 Annually Location Norfolk, VA Job Type Permanent Full-time Job Number 12357 Department General Services Division Facility Maintenance Opening Date 10/02/2024 Closing Date 10/16/2024 11:59 PM Eastern + Description + Benefits + Questions Description Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. General Services Facilities Maintenance Division is responsible for the repair and maintenance of over 250 city government facilities including: City Hall, Public Safety Building (Jail), Norfolk Consolidated Courts Complex, entertainment venues such as the Scope Arena, Chrysler Hall, Attucks Theater, the Virginia Zoo; a cruise terminal, all police and fire stations, recreation centers; pools and numerous city office buildings. The Division is staffed with 96 employees responsible for carpentry, plumbing, electrical, painting, HVAC, elevators, roofing, moves and relocations of city employees, finance, and administrative functions. The Department of General Services is seeking a Maintenance Supervisor I for the Facility Maintenance Division to manage the daily operations and needs within Norfolk’s Seven Venues. This includes staff supervision, overseeing contractors, scheduling, facility maintenance and security and ensuring maintenance/repair concerns are addressed. Essential Functions Essential functions include, but are not limited to: + Manages activities of a crew by coordinating work assignments, scheduling facility repairs with staff and vendors, and ensuring jobs are completed in a professional and timely manner. + Verifies preventative maintenance and testing is scheduled and completed as planned. + Performs inspections and prepares reports. + Follows the City’s Procurement Policy/Guidelines when requesting quotes from vendors/contractors, submitting paperwork for Purchase Orders (PO), and using vendor contracts to have work completed. + Utilizes a work order management application (Facility Dude) to assign work, monitor work orders for repairs and planned maintenance, and track expenses. + Addresses concerns and suggestions of staff. + Maintains contracts by preparing specifications, overseeing price agreements, scheduling work, and ensuring that work is performed correctly. + Acts as liaison between customer and contractor + Coordinates work timeline + Ensures work follows outlined specifications + Inspects finished jobs + Approves invoices for payment + Demonstrates ability to effectively supervise subordinates and work in a team environment. + Approves payable time and makes corrections to timesheets when necessary + Manages leave requests by ensuring the leave will not negatively impact or disrupt shop work or productivity + Monitors employee leave accrual and ensures they are provided opportunities to utilize the leave + Completes yearly performance reviews + Supplies guidance, training, counseling and feedback in areas where improvement is needed + Provides Chief Operating Engineer with input concerning corrective action when needed + Ensures employees are compliant with required training + Follows check off list for all new employees + Disseminates information to employees Education/Experience Required: + Three years of experience as a Maintenance Technician or Supervisor. + Six months/one year of advanced study or training past the high school equivalency. Preferred: + Technical courses on HVAC and Mechanical. + Five years of experience troubleshooting, diagnosing, and repairing commercial HVAC systems. Additional Information & Requirements Required: + Valid Driver’s License - A DMV transcript dated within 30 days will be required if selected for hire. + HVAC Certification Preferred: + CFC Universal Certification Work Schedule: + Monday-Friday, 3:00pm-11:30pm + This position is designated as Essential and may be required to report to work during City closures due to inclement weather and other emergencies. Signing Bonus: + This position is eligible for a $5,000 signing bonus. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 03 Please select the answer that best describes your current educational level: + High school graduate + Some vocational courses + Vocational school graduate/Associate degree + Other educational experience 04 Do you have experience implementing and scheduling preventative maintenance? + Yes + No 05 How many years of experience do you have using a preventative maintenance program? + Less than 3 years + 3 to 5 years + 6 to 8 years + 9 or more years + No experience 06 The Maintenance Supervisor I will oversee preventative maintenance and repairs covering several work trades. Please indicate which of the following you have at least 3 years of practical experience in. (Select all that apply) + Plumbing + HVAC + Direct Digital Control Systems (DDC) + Electrical + Carpentry + None of the above 07 How many years of experience do you have in large organization maintenance and repair? A large organization may be defined as a public or private school system, university, hospital, or another municipality. + Less than 3 years + 3 to 5 years + 6 to 8 years + 9 or more years + No experience 08 How many years of experience do you have with direct supervision of employees? + Less than 1 year + 1 to 2 years + 3 to 4 years + 5 or more years + No experience 09 How many years of experience do you have overseeing contractors' scope and quality of work? + Less than 1 year + 1 to 2 years + 3 to 4 years + 5 or more years + No experience 10 How many years of experience do you have in customer service? Customer service may be defined as dealing directly with customers, stakeholders, or the general public. + Less than 1 year + 1 to 2 years + 3 to 4 years + 5 or more years + No experience 11 Are you proficient with gathering, compiling, and presenting cohesive information (verbally or in writing) concerning maintenance issues or problems with recommendations to effectively repair or replace? + Yes + No 12 The Maintenance Supervisor I position is exempt from the overtime provisions of the Fair Labor Standards Act. Additional hours beyond the normal work schedule (including evenings, nights, weekends, and holidays) will be occasionally required due to facility emergencies, operational needs, and/or contractor work scheduling. Are you able to meet this requirement? + Yes + No 13 Do you possess a valid driver's license? (If yes, A DMV transcript dated within 30 days is required upon hire) + Yes + No 14 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this? + Yes + No 15 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 16 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 17 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Agency City of Norfolk Apply Please verify your email address Verify Email