Description

Now Hiring Maintenance Tech in the Naperville Area

1st shift: 6:30am-3pm Monday-Friday 

Payrate: $24-$25

 

DUTIES AND RESPONSIBILITIES:

The Maintenance Technician performs the following tasks:

Scheduled receiving of all inbound repair service requests from end-users, dealerships, or sales returns processors. Review, inspect, analyze, diagnose, and repair following established protocols Test for No Failure Found (Check OK or No Failure Found (“CKOK”) Repair and/or replace any failed parts and/or accessories where necessary and reset to factory settings Repack all items in plain brown boxes All labeling required to ensure accurate processing Perform quality assurance processes to return unit to factory specification Pack, palletize, and/or package as required to facilitate safe and secure shipment of products to end destination(s) Follow-up as necessary on any shipping errors, omissions, damage claims, customer inquiries, corrections, deletions, or other inquiries resulting from a non-conforming repair order completion Provide direct and indirect support for all Power Tool specialty programs Provide any ancillary services and labor as necessary to promote all operations and functions associated with authorized product category repairs      Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Proficient in computer skills Detail oriented Good verbal, written skills Ability to work on a team as well as unsupervised Strong communication skills; thorough and attentive to details; able to prioritize and multitask; proactive and deadline-oriented. Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals. Ability to interact effectively with customers, vendors and employees at all levels of the organization

 

 

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