New York, New York, USA
1 day ago
Maitre D
Maitre D at The Central Park Boathouse   LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.   Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.   ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.   Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!  

The Role:

We are seeking an experienced, motivated individual to join our restaurant as a Maitre D. As a lead member of our front-of-house service team, you greet customers, make and confirm reservations, and manage waitstaff to ensure the highest possible standards of service. You are responsible for the logistic details, including reservations and arrangements for large parties, as well as setting the restaurant space's overall ambiance and atmosphere. Our ideal candidate has considerable prior experience in high-end foodservice environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen. 

Duties and Responsibilities:

Make, adjust, and cancel customer reservations Greet customers and guide them to their tables Answer customers and guide them to their tables Answer customer questions regarding food, drinks, and specials Resolve customer complaints or disputes Manage waitstaff to ensure efficient and excellent service throughout a given seating

Qualifications:

At least 5 years in a high-end, fast-paced restaurant environment Adaptive organizational skills and the ability to change plans to meet new circumstances Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customerst Strong cash handling skills

$28-30/hour

 

WORKING CONDITIONS Location: On Site   The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.  
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