Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary - 

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of business and technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.

Minimum Degree Required (BQ) *:

 Bachelor’s Degree

Degree Preferred:  

Bachelor's degree

Required Field(s) of Study (BQ):  

Preferred Field(s) of Study:

 Management, Finance, Operations, Project Management

Minimum Year(s) of Experience (BQ) *: US

Minimum of 5 year(s) of experience

Certification(s) Preferred:

 Prince 2, PMP

Preferred Knowledge/Skills *:  

Transitions and Project Management in Finance areas having worked for US clients, Good knowledge on AP/AR/GA and or procurement.

Job Requirements and Preferences: Basic Qualifications:

Minimum Degree Required: BCOM/MCOM/MBA Finance

Minimum Years of Experience: 6 year(s)

Required Knowledge and Skills:

6-10 years of experience in F&A Transitions (AP, AR, O2C, P2P, R2R, FP&A etc.)Project Management, Risk & Budget ManagementUnderstanding of Operating Models for Managed Services/Shared ServicesProcess Mapping and Re-engineeringExcellent communication skills and stakeholder management

Preferred Qualifications: Preferred Fields of Study: Finance and Accounting / Procurement

 Preferred Knowledge/Skills:

As an Associate, you will work as part of a team of problem solvers, helping execute critical client facing and internal transition programsCollaborate effectively with key stakeholders across the boardIdentify and make suggestions for improvements and help build key assets and collaterals for Transition Center of ExcellenceHandle/analyze data and information responsibly.Follow risk management and compliance procedures.Communicate confidently in a clear and concise manner.Uphold the firm's code of ethics and business conduct.Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration.Good Team player. Take up cross competency work and contribute to COE activities

Travel Requirements

Up to 20%

India - Hybrid

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date