Summary Serves as the primary point of contact for eDiscovery program activities within the Office of the Chief Counsel, Office of Operations & Legal Support (AGC-10). Responsibilities Provides direct assistance to the eDiscovery Program Manager by providing a combination of administrative, analytical, technical, and information systems management services within the Office of the Chief Counsel, Office of Operations and Litigation Support (AGC-10). Duties include, but are not limited to: supporting the agency’s litigation hold process and data preservation requirements by compiling and analyzing regular, recurring litigation hold reports for AGC practice area managers depicting legal cases, associated litigation holds, and custodian response statuses; monitoring the AGC eDiscovery mailbox and request workflow; responding to questions concerning FAA's electronically stored information (ESI) and eDiscovery processes; reviewing new eDiscovery requests for accuracy and completeness; and serving as a backup approver for attorney data requests. As needed, assists the practice areas and legal support staff to utilize the Nuix Discovery document review platform by performing searches, preparing for production exports based on specific tagging criteria, and running quality control checks prior to submitting production requests. Supports the agency’s employee offboarding process and document destruction procedures by evaluating data to determine whether it should be retained for legal hold preservation purposes. Regularly assesses the efficiency and effectiveness of AGC's eDiscovery program activities, and puts systems in place to address any weaknesses , and strengthen the eDiscovery program and workflow process to support accountability and transparency initiatives. Maintains and adheres to the confidential nature of work performed within a legal environment, including protection of personally identifiable information (PII) and protection of documentation and information subject to attorney-client and attorney work product privileges. Uses Microsoft Office Suite, Adobe software, and variety of other software types to accomplish work-related tasks to organize, store, and create, and retrieve a variety of documentation types, and to design and produce reports. Accurately establishes and maintains both electronic and hard-copy records. Develops and delivers training to educate AGC staff on all aspects of the eDiscovery program. Participates in training relevant to the work performed and the mission and goals of the organization. As needed, provides administrative, analytical, and/or technical support for the full compliment of organizational program activities that fall under the purview of the Office of the Chief Counsel, Office of Operations and Legal Support (AGC-10). The incumbent will perform multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional and will apply experience and advanced knowledge of the eDiscovery program processes and procedures to plan and accomplish assignments. Demonstrates considerable independence in planning time, assisting others, establishing priorities, and using assigned resources to accomplish projects and activities in a timely and efficient manner. Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches. Assignments often require reviews of policies and precedents under the limited guidance of a manager or other employee. Work is reviewed periodically, typically at major milestones and at completion to ensure policy compliance and alignment with the agency and organizational requirements. Performs other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the (FG/GS-11/FV-G) level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Experience coordinating and providing litigation support services for eDiscovery requests within a professional legal environment. You should include relevant examples of this experience in your work history. Errors or omissions may impact your rating or may result in you not being considered. Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration. *Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.* Applicants may be asked to verify information on their application for employment with the FAA. **All qualification requirements must be met by the closing date of this vacancy announcement. ** Education Education cannot be substituted for experience. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. NOTES: 1) As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate. 2) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm. 3) This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment unless a waiver is obtained. 4) Some, all, or none of the referred applicants may be interviewed. 5) The base salary range above has been adjusted based on the following locality pay rates: Washington, DC: $83,430 - $129,323 (33.26% - Washington, DC) Kansas City, MO: $74,283 - $115,145 (18.65% - Kansas City, MO) Oklahoma City, OK: $73,137 - $113,369 (16.82% - Rest of the U.S.) Atlantic City, NJ: $80,481 - $124,753 (28.55% - Philadelphia, PA) This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA