Summary The incumbent serves as a Management and Program Analyst within one of AJT’s Directorates. The incumbent applies experience and expert knowledge of business processes to conduct functional activities for projects/programs which often require the development of new innovative approaches. Responsibilities This position serves as a recognized subject matter expert in management and business processes. He/she provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive. Typical assignments may include: providing guidance to less-experienced professionals; leading large project/program teams; defining and developing internal policies and procedures; predicting potential issues and proposing preventive actions. As a principle analyst, he/she develops new and innovative approaches, methodologies, and/or techniques or as a team leader to define and direct challenging projects/programs/activities. Applies experience and expert knowledge in the analytical and evaluative methods and techniques to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Performs qualitative and quantitative analysis methods and techniques to identify, evaluate, and assess policies, procedures and programs and to make recommendations for improvements. Conducts trends and comparative analysis to develop approaches to address anticipated problems/issues. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. The analyst uses business analytics expertise in analyzing and translating organizational business requirements into system deployments or business process changes. Monitors and analyzes operational data and reports and advises management of unusual deviations from established plans and policies. Uses databases to study operational trends and to track, monitor, and analyze data to develop monthly, quarterly, and interim reports for management. Researches and studies the organizational Knowledge Networks (KSNs) and web sites to develop new or revised Standard Operating Procedures (SOPs) for the Directorate. Facilitates the effective implementation of improvements to current practices. Applies experience in researching, analyzing, and evaluating technical operational information and data to prepare estimates, analytical and statistical reports, makes recommendations to aid in management decision-making. Studies typically impact all or at least several air traffic facilities in the service areas. Applies knowledge of FAA policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Leads team in research and analysis of management processes and procedural practices. Ensures consistent oversight and prioritization of organizational resources, business analytics, and risk management. Contacts are internal and external and include representatives from all ATO Service Units, other FAA lines of business and labor unions. Acts as a liaison between field and headquarters for budgetary impacts. He/she coordinates cross-organizational policies and programs to resolve complex issues, internal and external to the ATO and the FAA. As required, develops project plans, reports, and briefings which are forwarded to both internal and external agencies and entities. Often represents the organization as a principle point of contact to provide advice and expert guidance on the application of established policies and procedures. Provides guidance and instructions on policies and procedures pertaining to the formulation, development, and conducting of highly complex and challenging business analytical studies and projects for national level functions/activities. Performs project and/or business management and control functions include to operational requirements analysis and validation, trend analysis, facility work plans, and financial and training analysis. Evaluates data from business analytics software to solve operational problems and to identify opportunities to improve business processes. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To view the complete qualification standard, applicants should reference – U.S. Office of Personnel Management the Group Qualification Standard for Administrative and Management Positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I / FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience using databases to study operational trends and to track, monitor, and analyze data to develop monthly, quarterly, and interim reports for management, while applying policies and procedures of management and business processes. Applicants should provide examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Interview Policy: Some, all, or none of the applicants may be interviewed. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA)s listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA