Summary This position is located in the Department of Health and Human Services, Administration for Children and Families, Office of Administration, located in Washington, District of Columbia. Responsibilities - Analyzing and evaluating management practices and administrative operations within organizational units, identifying issues, challenges, and proposing solutions to improve efficiency and productivity. - Providing advice and guidance to management on various management services, including implementing reorganizations, improving employee performance, and developing new business methods. - Compiling data and preparing administrative status reports, reviewing internal processes and recommending improvements for efficiency. - Developing guidelines, instructions, and procedures for management requirements and providing support in travel policy areas, including training and communication with travel-related contacts. Requirements Conditions of Employment Qualifications Applicants must demonstrate that they meet the Minimum Qualification requirements as noted below. Specialized Experience: GS-07: You must possess at least one year of specialized experience equivalent to the GS-05 level in the Federal service (obtained in either the public or private sectors) performing three (3) of the four (4) duties listed below: Efficiently managing calendars, prioritize competing appointments, and resolve scheduling conflicts to ensure optimal use of executive time; Monitoring and managing correspondence, including drafting and reviewing documents for accuracy; Conducting research to gather relevant information and reference materials for Management; Communicating clearly and professionally with high-level executives and staff. OR one full year of graduate level education; OR meet the requirements under the superior academic achievement (S.A.A) provision; OR a combination of the required experience and education for this grade level. You may qualify on a combination of education and experience. The total percentage of experience at the required grade level compared to the requirement, must equal at least 100 percent. Specialized Experience: GS-09: Applicants must possess at least one-year (52 weeks) of specialized experience equivalent in difficulty and responsibility to the GS-07 level in the Federal service (obtained in either the public or private sectors) performing three (3) of the four (4) duties listed below: Providing administrative support, including managing executive calendars, coordinating travel arrangements, and advising on document clearance procedures; Planning and conduct analytical studies, gather data, and make recommendations for enhancing organizational performance and operational efficiency; Developing tracking systems for resource requirements and supporting procedural guidance for staff; Collaboratively with team members and external stakeholders to achieve project objectives. OR two full years of progressively higher-level graduate education leading to a master's degree or master's or equivalent graduate degree; or a combination of the required experience and education for this grade level. You may qualify on a combination of education and experience. The total percentage of experience at the required grade level compared to the requirement, must equal at least 100 percent. Only graduate level education more than the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education. TRANSCRIPTS REQUIRED. Specialized Experience: GS-11: Applicants must possess at least one-year (52 weeks) of specialized experience equivalent in difficulty and responsibility to the GS-09 level in the Federal service (obtained in either the public or private sectors) performing three (3) of the four (4) duties listed below: Providing comprehensive support to senior leadership, including managing calendars, coordinating travel, and advising on administrative policies and procedures; Planning and conducting studies that identify organizational challenges, analyze data, and recommend actionable improvements to enhance program efficiency and effectiveness; Planning and implementing initiatives, coordinating cross-functional teams, and tracking project progress to align with organizational goals and priorities; Preparing clear and concise reports, facilitate meetings, and effectively communicate with diverse stakeholders to ensure successful project execution and collaboration. OR Ph.D. or equivalent doctoral degree, or, three full years of progressively higher-level graduate education leading to such a degree, or, LL.M. if in a related field; or a combination of both specialized experience and education. You may qualify on a combination of education and experience. The total percentage of experience at the required grade level compared to the requirement, must equal at least 100 percent. Only graduate level education more than the first 36 semester hours (54 quarter hours) may be combined to be considered for qualifying education. TRANSCRIPTS REQUIRED. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Time-in-Grade Requirement: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package. Superior academic achievement S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. Grade-point average (G.P.A.) -- Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum. OPM Qualification General Policies Website All qualification requirements must be met by the closing date of the announcement. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information INCENTIVES Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc. In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Special Hiring Authorities for Veterans - https://www.fedshirevets.gov/job-seekers/veterans/special-hiring-authorities/#content Veterans Recruitment Authority (VRA) eligibility applies to the following categories: Disabled veterans; Veterans who served on active duty in the Armed Forces during a war declared by Congress, or in a campaign or expedition for which a campaign badge has been authorized; Veterans who, while serving on active duty in the Armed Forces, participated in a military operation for which the Armed Forces Service Medal (AFSM) was awarded, to include the Global War on Terrorism Service Medal; and Veterans separated from active duty within the past 3 years. Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion consideration, the veteran must be: 1) a preference eligible; or 2) a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4). Special Hiring Authorities for Military Spouses and Family Members - https://www.fedshirevets.gov/job-seekers/spouses-of-active-duty-military-members/#content People With Disabilities (Schedule A) - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/ PHS Commissioned Corps (CC) Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred as CC personnel and not as candidates for conversion to a permanent career or career-conditional appointment. You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC. Selective Service: Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov Political Appointment: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.