Summary This position is located on under the Customer Loan Servicing Directorate, Payment Assistance Division (PAD). The incumbent serves as the principal program and administrative support to the PAD Division Director, serves as a "confidential employee" who acts in a confidential capacity with respect to the supervisor who formulates or effectuates management policies in the field of labor-management relations. Division's focal point for personnel actions. Responsibilities This position reports to the Division Director and is responsible for performing management analysis support functions essential to track and report on activities and outcomes affecting accomplishment of the Division’s mission. Prepares, reviews and tracks personnel action requests. Maintains position description (PD) file and ensures PDs are up to date. Keeps track of recertifications of PDs. Reviews telework agreements for organization. Tracks mandatory AgLearn classes. Maintains projections of when classes are to be taken and consolidates reports of which employees have taken the classes. Maintains bilingual position roster. Validates awards and monitors Equal Employment Opportunity course statistics for managers to ensure program deadlines are met and any deficiencies in information received are addressed. Requirements Conditions of Employment Qualifications Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions and specialized experience as defined below. Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level (GS-06) in the normal line of progression for the position being filled. GS-07: Applicants must possess one (1) year of specialized experience equivalent to at least the next lower grade level, or it's non-federal equivalent. Specialized experience is defined as performing receptionist duties including answering the phone; greeting, directing, and accompanying visitors around the office; supporting staff in areas of: organization, records, reports, forms, files, communication, human resources/staffing planning, and directives management; providing administrative support by preparing written correspondence, analyzing documents and/or data to generate reports, or to identify discrepancies; creating documents using automated software, such as Microsoft Office, by editing documents, revising spreadsheets, updating power-point presentations; maintaining records, organizational charts, calendars, making travel arrangements, scheduling appointments/meetings, and managing timekeeping duties. There is no substitution of education for experience at the GS-7 grade level. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-0344 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position. Additional Information Career Transition Assistance Plan (CTAP), or Reemployment Priority List (RPL)- Visit the OPM website for information on how to apply as a CTAP, or RPL eligible. To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP applicants must receive a rating of at least 85 out of a possible 100. To be eligible for appointment to this position, the new hire must be cleared to come on board once the results of the fingerprint check, review of the OF-306, Declaration for Federal Employment, and the candidate's Electronic Questionnaires for Investigations Processing (eQIP) entries have been reviewed and determined to be satisfactory. This position requires a favorable credit check as part of the background investigation. Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD). This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. This position is NOT covered by a local bargaining agreement.