Summary You will serve as a MANAGEMENT CASE ANALYST in the Casualty Assistance/Funeral Honors Office of COMNAVREGSW SDIEGO. Responsibilities You will study, examine, and analyze casualty cases and provide an assessment, description, or explanation of the progress and ensure all survivor benefits and entitlements entitled to eligible beneficiaries are received. You will collect assemble and analyze case file information and presents finding and recommendations effectively both oral and written form to the Program Manager You will assign trained Casualty Assistance Calls Officers (CACO) to provide expeditious notifications to next of kin upon being informed of a casualty and completing required Casualty Assistance Notification forms. You will conduct formal training and command briefs, general military training (GMT), related to casualty assistance and survivor benefits entitlements. You will designate commands in various counties to provide a military flag presenter when full funeral honors are not feasible. You will arrange and schedule appropriate full or partial military funeral honors including religious services for all eligible retirees, veterans, and active duty service members. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Administering funeral programs and support Casualty Assistance Calls Program by receiving requests, confirming details, verifying eligibility and assigning personnel; 2) Communicating effectively both orally and written with funeral personnel and private citizens; 3) Providing assistance by processing benefit claims, coordinating travel requirements, and managing case files. (NOTE: Your answer must be supported by information in your resume.) Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Desired skills: Provides Technical training and written guidance to Commanding Officers, Supervisors and Casualty Officers responding to casualty call situations, with little Supervision. Ability to assign trained CACO's to provide expeditious notifications to next of kin upon being informed of a casualty and completing required Casualty Assistance Notification forms. Reviews and verifies funding obligations and assists with the execution of expenditures of funds using a Government Purchase Card as a card holder. Assists in developing detailed plans and comprehensive studies dealing with work measurements, methods and procedures to identify problems and propose solutions to improve efficiency. Expertise and familiarity with survivor benefits to ensure beneficiaries receive benefits from various agencies in a timely manner. Expertise with DCIPS online reporting system and Navy Goldstar Program, review DCIPS daily to ensure entitlements are payed in a timely manner while recognizing difficult issues with bereaved families and ensure a proper warm handoff with Navy Goldstar. Ability to collect assemble and analyze case file information and presents finding and recommendations effectively both oral and written form to the Program Manager. Independently plans assigned work and develops analytical methods and detailed procedures and accepted practices for the Casualty/Funeral Honors program. Participates in large scale Mass Casualty contingency plans and crisis care operations as needed. Able to instruct large groups, enlisted and officer personnel in Casualty Assistance and Funeral Honors procedures. Ability to train Casualty Assistance Calls Officers is one of the most important traits. This is an on-call position during off-hours as necessary to render assistance or provide advice during specific casualty situations. Work requires travel away from normal duty station for training of Casualty Assistance Call Officer Course, Funeral Honors teams and Veterans Service Organization. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Successful completion of a Master's or equivalent graduate degree OR Successful completion of two full years of progressively higher-level graduate education leading to such a degree OR Possession of an LL.B. or J.D. that is related to this position being filled. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/ OR A combination of experience and graduate education as described above that equates to one year of experience. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Physical Demands: Work is primarily sedentary, although some slight physical effort may be required. Work Environment: The incumbent works in an office and is not exposed to unusual risks. Some travel outside San Diego and within the Southwest region is necessary to attend training or attend conferences. Some travel outside the region may be required. The work can be psychologically demanding and stressful during short periods of heavy workload.