Position Type :
Full timeType Of Hire :
Associate Development Program (Full Time Hire)Education Desired :
Bachelor's DegreeTravel Percentage :
0%Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?
Join the 2025 FIS University Program!
As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager.
This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will:
Learn how to work within a corporate environment
Learn about the exciting world of Fintech and the role FIS plays
Hear from FIS leadership about their journey and participate in senior leader networking opportunities
Build a network of your peers from across the organization
This position is for a January 2025 start.
About the Role
FIS is looking for a Loyalty Program Optimization Consultant to join our Loyalty Engagement Solutions team. In this client-facing role, you will be working directly with clients to ensure they are familiar with the solutions that we offer and are leveraging them properly to achieve their desired portfolio outcomes. You will work to proactively ensure our clients are satisfied with their FIS Loyalty Engagement Solutions and that we retain their business. You will also work with other Loyalty colleagues to bring together the right data, analytics, and marketing materials to help clients thrive in tomorrow's card loyalty space.
About The Team
The Loyalty Insights team, within FIS’ Loyalty Engagement Solutions business, is responsible for helping clients and internal stakeholders with marketing, analytics, and consulting needs. Working entirely on the client’s behalf, or in coordination with them, we ensure their cardholders are aware of all the loyalty options available to them and are encouraged to use their debit and credit cards to maximize their rewards value. And we supply the data and analytics our clients need for success, as well as the technical knowledge to put it all together for optimal performance.
What You Will Be Doing
Working directly with clients to understand what their challenges are and help put together solutions
Educate clients on features of the product so they know what is available to engage their cardholders
Coordinate with data resources to pull meaningful data that answers client’s pressing questions
Work with Loyalty Consulting team to develop recommendations to address client pain points
Maintain client list to ensure we consistently engage clients and track meetings and renewals
Present to clients in direct consultation, as well as through webinars, to educate and inform
What You Bring
Bachelor’s degree in relevant field of study
Proficiency in Microsoft Office Suite
Fluent in English; Strong written and verbal communication skills
Adaptability, a drive to learn, and strong problem-solving skills
Ability to work well independently and within a team
Bonus If You Have
Experience with data analytics tools, including Excel or Tableau, to review and compare data
Strong math skills to understand client revenue, expenses, and program ROI
Knowledge of banking or the card industry basic principles
What We Offer You
Competitive salary and excellent benefits
The chance to work on some of the most challenging, relevant issues in financial services & technology
A broad range of professional education and personal development possibilities – FIS is your final career step!
Time to support charities and give back to your community
A work environment built on collaboration, flexibility, and respect
Student Loan Repayment Program: FIS will PAY OFF participants’ undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee’s name.
*Current and future sponsorship are not available for this position*
#FISUJANUARY2025
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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