Company

Cox Enterprises

Job Family Group

Business Operations

Job Profile

Operations Management Manager

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At The Atlanta Journal-Constitution (AJC), our mission is to be the most essential and engaging source of news for the people of Atlanta, Georgia and the South. As we transition from a historic daily newspaper to a dynamic modern media company, we are seeking a talented Manager, Administrative Operations to join our team. The AJC believes that when you cover the South, you uncover the nation. It’s a belief that’s produced award-winning journalism, elevated our community, and captured the substance and soul of our hometown. 

If you're ready to make headlines with your talent and drive, we want you on our team. Apply now and be a part of the next chapter in the AJC’s transformation.

The Manager will report to the Director of Administrative Operations and will work with the Director to build and maintain operational processes. The Manager of Administrative Operations will oversee a host of critical internal responsibilities including:

Providing operational management across broad areas of the company.

Providing end-to-end project management of critical, complex initiatives.

Analyzing, planning, solutioning and recommending enhancements to operational processes the drive effectiveness and efficiency

Developing plans to monitor personnel and financial aspects of all operational efforts

Working across all AJC functions and in lockstep with Finance, People Solutions and the broader Operations team.

Leading cross functional teams across operational processes from start to finish.

Engaging with other process-oriented teams to drive clarity, reduce risk, and build speed around initiatives.

Creating frameworks and documentation, gathering documentation and managing document storage solutions to drive continuity, redundancy, clarity and efficiency across all operational processes,

Leveraging business tools to promote efficiency and transparency to process.

The Manager will own and manage Administrative Operations’ programs from inception to completion, with accountability for the successful implementation of these initiatives. Initial projects in scope include leadership of Vendors and Contracts/Agreements and Non-Employee Resource Processes. Specifics include:

Oversight of Vendors and Contracts/Agreements

Manage vendor contracts by implementing processes for securing vendors, overseeing contract review processes, executing on integrating their services and providing regular status updates for our 100+ vendor contracts.

Create and lead processes to expertly and efficiently onboard vendors through existing Cox protocols and AJC processes.

Establish a process for review and management of vendor contracts, implementing process improvements as key learnings develop.

Lead conversations with leadership team to drive decision making

Engage with Legal and Finance teams to identify areas of dependency and risk, escalating to leadership when necessary.

Establish and maintain relationships with stakeholders, clearly communicating process status and outcomes to manage expectations.

Centralize documentation and reporting around vendor statuses to produce clear, accessible outputs for immediate visibility into the business, managing reviews and issues, escalating as needed.

Non-Employee Resource Process Management

Lead process to secure and manage non-employee resources for 300+ contractors and freelancers. Create and lead processes to expertly track our successes and shortfalls in utilizing these resources, ensuring proper classification and documentation within our databases.

Ensure backend non-employee onboarding processes are created and maintained so workers are supported and integrated seamlessly into operations led by business leaders and functional partners

Serve as internal subject matter expert and resource on how employees can navigate multiple types of resources across the AJC and Cox.

Evaluate AJC policies and practices as it pertains to these efforts, and in some cases, working with leadership teams to define and document new policies.

The Atlanta Journal-Constitution serves a growing, vibrant, and diverse metro area in one of the country’s most influential states, both politically and culturally. If you believe in the power of journalism to shape a better society, and you want to join a mission-driven team, please apply.

Please note: This person must be based in Atlanta, GA.
 

Qualifications:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.

Experience managing a complex organization’s operations

Experience with databases and project management software

Designing and implementing operational process from start to finish

Proven success in establishing and improving operational processes in a cross-functional environment

Experience managing financial and personnel aspects of operational projects

Experience with complex project management

Demonstrated leadership making recommendations on operational process improvement that drive efficiency and decrease complexity

Experience with managing vendors and/or non-employee resources  

Highly organized and process-oriented, meticulous with a keen eye for detail

Excellent communication and interpersonal skills

Ability to adapt to, prioritize, and handle multiple responsibilities all at once

Self-motivated individual who can perform well within tight deadlines and work in a fast paced, high-pressure environment

Strong critical thinker who can confidently challenge colleagues and express skepticism when appropriate

In-depth knowledge of journalistic ethics and best practices

Strong collaboration and sound judgement skills

Preferred Experience in one or more of the following:

News and/or journalistic environment

Breaking news environment

Understanding of journalism industry and domestic and international news, pop culture, tech and politics

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that’s driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.