The opportunity

This role will represent Agency Program Management to take an ownership and responsibility for the full end-to-end delivery of Agency Recruitment Program and any other programs which may be launched from time to time.

On the job you will:  

Agency Leader Development Program Management (60%)

Project Management: Articulate in writing a plan with deliverable, timelines and a formal tracking process.  Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.Partner with RH/ABM to build effective leader development programs with an ability to manage stakeholders’ expectations through a deep understanding of return on investment.Possess strong ability to drive leader development program within the framework .Consistently and proactively communicate throughout leader development process to ensure all participants in leader development process are updated and well informed.Continuously review current process, identify gaps, and propose recommendations to streamlines workflows. cate with applicants by sending notifications, acknowledgement letters.

MTA PSM+ and Other Programs (40%)

Be responsibility for our MTA PSM+ program, and any other programs which may be launched from time to time.To support the effective operationalization of Agency Programs, this role will also need to work with cross-functional departments to ensure overall program alignment. (For example, analysis and deployment of 13M persistency metrics, codification of required program metrics such as FYP, risk analysis for underwriting limits etc.) Conduct and provide presentations and updates to senior executive management team and regional teams on overall program progress and metrics, including recommendations and business cases where necessary. Overall team management of the Agency Program Management team.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

​Bachelor’s degree is a minimum. Master’s degree will be favorable.At least 5 years of fulltime work experience, with demonstrable experience in delivering high profile projects/programs for the company.Project consultancy and management consultancy. Experience is a plus. Prior P&L ownership and/or business unit ownership is a plus.Excellent communication and interpersonal skillsAdvanced level in Microsoft Office Suite, in particular Excel and PowerPoint.Should have basic knowledge level in data analytics, including some basic level of database coding (e.g., SQL), and front-end data analytics tools (e.g. Power BI).Strong in senior stakeholder management and working collaboratively across departments.Work across all functions in MVL, including local and regional teams.

What can we offer you?

A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.Boundless opportunity
We create opportunities to learn and grow at every stage of your career.Continuous innovation
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

In Office