You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Role Objective

The Accounts Payable (AP) Automation Sales Manager will be responsible for driving sales from prospective clients in partnership with internal partners on all key activities related to the sourcing, qualifying, presenting, and ramping of Accounts Payable software solution deals. The ideal candidate works in tandem with internal partners to drive charge volume through Accounts Payable software solutions. The ideal candidate also engages directly with clients to understand customer needs and leverage product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products.

Job Responsibilities 

Prospecting 

Partner with Sales, Marketing, and internal partners on targeted accounts to generate strong pipeline 

Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through self-generated leads 

All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs. 

Pipeline management 

Effectively manage a pipeline of prospective AP Automation customers provided by American Express and self-prospect 

Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects 

Client solution and delivery 

Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement 

Maintain a high level of knowledge and expertise across all AP Automation software offerings as the expert within American Express 

Coach and train Sales teams to effectively identify opportunities and schedule appointments 

Identify opportunities through needs assessment, serving as a consultant to the customer’s business; recommend the best tools to optimize and improve client’s payment processes 

Coordinate internal resources to ensure smooth delivery of the solution and platform, and implementation 

Drive collaboration across internal stakeholders, i.e., product and marketing teams. 

Manage and execute all key phases of the sales process from sourcing to closing 

Compliance 

Ensure all aspects of the American Express Code of Conduct, and our Business Conduct policies, standards, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements 

Knowledge and Skills 

Consultative selling 

Effectively identifies client needs to configure solutions that address client requirements and deliver value 

Influence & persuasion 

Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services 

Demonstrating value 

Proactively and consistently demonstrates the value of partnering with American Express 

Results focus 

Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks 

Market, industry, & product knowledge 

Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation 

  

Attributes 

High learning agility 

Intellectually curious 

Collaborative and growth mindset 

Personal accountability 

Compliance focused 

Experience 

Bachelor's degree preferred 

Minimum of 5 years in a direct client facing role with commercial customers 

Experience partnering with clients across various markets / industries 

Experience in a highly regulated industry 

The ability to understand complex technology and articulate it in simple non-technical terms 

Experience working with 3rd party SAAS partnerships to assist with lead generation. 

Solid track record of working with sales process engineering and complex business processes 

Demonstrated ability to work with teams 

Strong working knowledge of AP and ERP solutions and software 

Deep understanding of the overall Procure to Pay processes 

Proficient in discussing and selling in our full AP Automation product suite 

Ability to thrive in highly fluid environments, where technology and processes are always transforming 

Ability to bring along peered stakeholders in an organization from C level to Accounts payable clerk 

Ability to quickly make decisions and drive results in a dynamic and ever-changing environment 

Creative problem-solving skills with track record of overcoming objections to drive growth 

Understanding of risk management decisions and processes 

Ability to lead informally, collaborate and build relationships within and across all levels of the organization (i.e., Product, Marketing, Servicing, Risk, Sales, etc.) 

Strong communication and presentation skills, with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership) 

Excels at prioritizing multiple tasks, developing daily, weekly, and monthly call strategies 

Availability to travel up to 10% 

Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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