We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Manager, Business Sales & Operations.

The Manager, Business Sales & Operations will lead in business sales to effectively implement processes, ensure strong customer focus and achieve business goals. They will maximize company sales growth and profitability by managing our business sales vendor relationships.

This is a Hybrid role based out of our Northbrook, IL Corporate Headquarters, and will be an Individual Contributor position. 

A day in the life as a Manager, Business Sales & Operations…

Partnering with many Teams (i.e. Marketing, Merchandising, Web Development/ Technology, Customer Care, Finance, Supply Chain, Stores) to increase Business SalesOverseeing/ coordinating PO placement and management process Managing contract grade testing process (BIFMA)Updating, maintaining and posting trade/ business sales policiesReporting on Sales

What you’ll bring to the table…  

Strong interpersonal skills Experience leading, providing direction and motivationAnalytical mindset Excellent organizational skillsStrong ability to problem solveStrong written and verbal communication skillsComfort in dealing with conflict and holding people accountable to deadlines/ deliverablesProven ability to communicate with business and technical audiences at all levels

We’d love to hear from you if you have…  

Bachelor's Degree in business or the equivalent preferred5+ years experience in management and working in a Professional Services and/or Sales organization, driving operations, efficiencies and KPI’sExperience with analyzing dataEntrepreneurial, scrappy attitude and willingness to 'roll up the sleeves and get things done'

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