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The Change Management, Manager supports the Senior Director, Transformation leading and implement operational improvement projects across Armanino’s internal client support teams. They are responsible for acting as a change agent in the firm, working alongside the Senior Director, Transformation to align with internal clients of all levels within the firm and drive tangible results – focused on scalable and efficient solutions that meet our internal client’s support needs.

They will lead in designing, implementing and measuring the success of change management efforts for all our operational efficiency related rollouts. They will collaborate closely with firm leadership, Department Operational Leaders, and Internal Operational Team to socialize and gain buy-in for the change management efforts and creatively solution when risks arise.

Job Responsibilities

Leads change management for the rollout of transformation activities led by the Transformation Practice Excellence (TPE) team in collaboration with the Senior Director, Practice Excellence, Department Operational Leaders, internal Operational Team Leads and the internal communications team. Drafting and tracking to the change management plan.

Coordinates change management initiatives through planning, assessment, diagnosis, design, and implementation at a department/office level, as a member of the TPE, and in close collaboration with internal communications.

Ensure appropriate socialization and approvals are received for each change management plan

Leads the measurement of change management efforts success, escalating risks and developing solutions to right size as necessary, actively collaborates with the Business Transformation Office and internal Operations teams to ensure alignment and support process improvement and change management firmwide.

Evaluates all recommended changes and ensures implementation schedules do not interfere with business operations.

Arranges and facilitates appropriate post-implementation review activities for changes.

Participates in incident and problem analysis for possible consequences of a change and its implementation.

Maintains a broad knowledge of current and emerging state of the business processes, system architecture, and opportunities to develop solutions consistent with the business objectives.

Responsible for maintaining a sufficient understanding of RPA, data analytics, and artificial intelligence for potential opportunity identification.

Collaborates with partner in charge of firm communications to align and cascade communications with key stakeholder groups (e.g. Partners, employees, departments).

Requirements

Bachelor’s degree, preferably in Business Management, Communications, Human Resources, or equivalent work experience

Minimum 3 years of experience managing business projects/programs/portfolios

Minimum 3 years work experience managing communication plans, business projects, organizational change management, business process analysis, transformation, and/or project management

Experience working with a dispersed organization and team

Knowledgeable about Professional Services Organization operations and technologies and preferably has experience in the Accounting or Financial Services industry

Exposure to RPA, AI, or data analytics and ability to identify opportunities for improvement using specific capabilities

Ability to communicate effectively with varying levels across all departments, including developing presentations, conducting workshops, and hosting recurring progress meetings

Comfortable working in a fast paced and ambiguous environment; ability to identify and drive solutions using creativity and a willingness to try unproven ideas

Preferred Qualifications

Masters Degree in Organizational Change Management

Experience with Smartsheet and Workfront

Lean Six Sigma, Design Thinking Certification, or PMP

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino’s employees to perform their job duties may result in discipline up to and including discharge.

Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees.

Armanino has a robust offering of benefits, including:

Medical, dental, vision

Generous PTO plan and paid sick time

Flexible work arrangements

401K with Profit Sharing

Wellness program

Generous parental leave

11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/

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We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.