Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health is currently looking for a dynamic individual to join our team in a Manager role. This is a client facing project management / auditor position that is responsible for coordinating, managing, tracking, reviewing, researching, and assisting with multiple complex rebate audits initiated by CVS Health clients. In this position, the Manager will work closely with clients, various auditors, the client account team, legal, and many other internal departments to ensure the completion of requested audits with consistency and minimal disruption to the business. This position needs to be able to manage many audits at the same time with short turnaround times. The Manager will be responsible for the timely and satisfactory resolution of exceptions identified during the audit process, specifically related to rebates. This includes having working knowledge of pharmacy rebates, in order to review and respond to all the auditor’s questions in a short window of time. Skills must include abilities to analytically identify, track and encourage business owners in process enhancement opportunities to reduce risks, as well as researching claim specific questions.    

As a Manager of Client Audit, you will be responsible for the following:

Work directly with the third-party auditors, the client and all the internal business areas involved in the auditNeeds to be able to juggle all competing prioritiesHave a working knowledge base of client documentation and formulary setup (CRD, CPM, standard formulary options)Coordinate, manage, track the audits from start to closureReview and research all questions from the auditor and account teamsWork through and resolve any alleged issues, working strategically and achieving results Respond back to the auditor Identify process enhancements, as well as any gaps in controls within the business areas being auditedRaise the appropriate items to senior leaders and doing so timelyDocumenting correspondence with internal partners, clients, and auditorsTracking all audit progress to ensure that all deliverables are provided by due dates

The ideal candidate will possess the following:

A working knowledge/understanding of pharmacy rebatesAbility to actively seek new ways to grow and be challengedCritical thinking which translates into strategic actionsEasily adapting to changeExcellent verbal and written communications skillsStrong Project Management skills that include the ability to adapt and deal effectively in dynamic, possibly unpredictable, environments while efficiently managing multiple projects from initiation through to completion. A working contributor responsible for each project’s success.Ability to interact effectively with third-party auditors and clients while under pressure during an audit is a must. Strong tolerance for ambiguity and stressStrong ability to maintain attention to detail and organizational skills.

Required Qualifications
5 years of prior relevant experience in audit or pharmacy rebate

Preferred Qualifications

Past project management experience is desired.

An understanding of rebates.

Proficiency in Microsoft Word, Excel, PowerPoint, SalesForce

Education

BS/BA required or equivalent years of education and experience

CPA, CIA or MBA preferred.

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/12/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.