JOB SUMMARY

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The Clinic Operations Manager 1 coordinates all activities in physician offices, clinics or other areas that help patients to ensure high quality, patient-centered care and compliance with established policies, procedure and standards.

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ESSENTIAL FUNCTIONS OF THE ROLE

\n\nManages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.\nCoordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.\nDevelops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.\nInterviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.\nApproves and contributes to in-service education programs for assigned team members.\nSubmits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.\nCommunicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.\nProvides information to physicians, community groups, and referral agencies about programs provided by practices.\nInvestigates, resolves and documents resolution of patient complaints.\n\n

KEY SUCCESS FACTORS

\n\nDemonstrated leadership, communication and problem-solving skills.\nDemonstrated effectiveness in team development strategies.\nDemonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.\nAble to travel as required.\n\n

BENEFITS

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Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

\n\nImmediate eligibility for health and welfare benefits\n401(k) savings plan with dollar-for-dollar match up to 5%\nTuition Reimbursement\nPTO accrual beginning Day 1\n\n

Note: Benefits may vary based on position type and/or level

 QUALIFICATIONS
 

\n\nEDUCATION - Associate's or 2 years of work experience above the minimum qualification\nEXPERIENCE - 3 Years of Experience\n\nPreferably experience in the healthcare setting.\nKnowledge of credentialing providers and the processes surrounding that is a plus\n\n\n\n