Job Summary

The Accounts Receivable (AR) Manager, Collections (GC) is responsible for overseeing the contract management process within the AR department. This role involves managing customer contracts, ensuring compliance with contract terms, and facilitating timely invoicing and payment collection. The AR Manager, Collections (GC) plays a critical role in ensuring accurate revenue recognition and minimizing revenue leakage.

Essential Functions 

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Collaborate with sales, finance, and legal teams to ensure accurate and timely invoicing based on contract terms and billing schedules.Verify that invoices are generated correctly and reflect the terms of the contract.Coordinate with revenue recognition teams to ensure compliance with accounting standards and regulations.Work closely with the collections team to ensure timely collection of payments per contract terms.Monitor cash receipts and reconcile payments to contract invoices.Investigate and resolve discrepancies related to contract billing and payments.Serve as the primary point of contact for customers regarding contract-related inquiries, billing issues, and disputes.Identify and mitigate risks associated with contract non-compliance or disputes.Identify areas for improvement in the contract management and billing processes and recommend strategies to enhance efficiency and effectiveness.Conduct regular performance reviews and set goals for team members.Other duties as assigned. 

Knowledge, Skills, and Abilities

(K) Knowledge of working with technology and Microsoft Office 365(A) Ability to identify and resolve problems.(K) Accounts receivable and bill collection knowledge(S) Negotiation skills(S) Cash flow analysis skills(S) Customer service and dispute resolution skills(S) Credit and collections software skills(A) Team management ability

Leadership Competencies

At DuraServ, the following competencies are essential for success in the job:

Action Oriented ● Communicates Effectively ● Customer Focus ● Decision Quality ● Drives Results ● Ensures Accountability ● Instills Trust ● Self-Development

Supervisory Responsibilities 

This position has supervisory responsibilities. 

Work Environment and Physical Demands

In office environmentProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at times

Travel

This job requires no planned business travel.

Education and Experience

Bachelor’s degree in Business Administration, Finance, Accounting, or a related field (Preferred, Combined experience in this type of job role of five or more years with education is desirable.5+ years of experience as an individual contributor in accounts receivable, with at least 3 years of related supervisory experience.Proven experience in managing contracts, invoicing, revenue recognition, and customer relationships.Strong understanding of contract terms, billing processes, and revenue recognition principles. 

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.