Knoxville, Tennessee, USA
7 days ago
Manager, Communications Business Partner

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to serve as the lead communications business partner for core areas of the enterprise. This includes advising executive and business area leaders on internal communications and overseeing the development of internal business communications strategies, and leader communications. This position includes managing direct reports and agency partners.

 

Serve as a lead communications business partner and advisor to executives and senior leaders for respective business areasManage direct reports and serve as a lead contact for agency partnersOversee the development and execution of internal communications plans and written materials to inform and educate team members, including: leader communications and talking points, internal company messaging, presentation materials and company meetingsPartner with business leaders to plan and provide communications support for internal company and business area town hall meetings, including material and message development, communications coaching and meeting facilitationPartner with strategy realization office and functional business experts to guide, develop and execute internal communications support for the company’s key initiativesCollaborate with marketing communications team to develop comprehensive and integrated communications campaigns that leverage a variety of internal and external channels and mediumsOversee the measurement and analysis of the impact of internal communications in collaboration with internal marketing and data analytics teamManage and prioritize the internal communications calendar for core business areas and collaborate with the communications team to prioritize company-wide communications Review and edit internal communications and company materials, ensuring they are high quality, accurate and according to style guidelinesModel behaviors that support the company’s common purpose and virtues; ensure guests and team members are supported at the highest levelEnsure all activities are in compliance with rules, regulations, policies, and procedures

QualificationsBachelor’s degree in corporate communications, public relations, journalism, English, or similar field requiredMinimum five years’ experience in corporate or internal communicationsStrong background with executive communication supportDemonstrated previous experience in writing and editing company communications contentExperience working within a large, matrixed organization preferredAdvanced Microsoft Office skills, advanced PowerPointMastery of Associated Press (AP) Style writingDemonstrated ability to serve as a communication business partner to senior executive leadersDemonstrated ability to think analytically and develop solutions that meet the needs of the businessDemonstrated ability to manage multiple projects simultaneously and consistently deliver high quality resultsAbility to manage, develop and prioritize individual contributor work effortsAbility to assess business and team member performance and provide effective coachingExcellent oral and written communication, interpersonal and presentation skills and ability to expand relationshipsAbility to apply current knowledge and trends of internal communications to evolve communication practicesSelf-motivated and results driven and able to work independently with minimal supervisionExtremely detail orientedStrong editing skills

Additional InformationTravel required less than 25%General office work requiring sitting or standing for long periods of time
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