Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

Under the direction of the Brand Lead, this individual is responsible for the development, execution & measurement of customer journeys in strong collaboration with the cross-functional team (Marketing, Sales, Medical, global teams).

In addition, the incumbent’s role is critical to planning and detailing the tactics and orchestrating contents cross-functionally.

She/he/they drives the continuous enhancement of our omnichannel campaigns and builds and maintains close and trustful relationships with the whole cross-functional customer team, global team and external vendors.  

Responsibilities include, but are not limited to:

Translate engagement strategy to design and implement cross-functional customer journeys involving face-to-face & digital channels, congresses & events.Scope and create detailed project plan for content and materials within face-to-face & digital channels and congresses & eventsTailor and standardize content for face-to-face channels and congress planningDefine guiding principles and tailoring possibilities for field force to ensure customer journey executionTailor and place content for digital channels e.g., website or HCP portals and support BU in tailoring contentAdvice on use and implementation of new channelsBring in insights from regular market and HCP engagements, market and data analytics to identify gaps & opportunities and develop solutionsMonitor performance measurement & analytics dashboards, track implementation and success and develop rapid corrective actions if needed.Close and trustful collaboration with the cross-functional internal team, global teams, vendors and agencies.Participate in brand planning activities in close collaboration with MarketingManage omnichannel communications budget closely to ensure expenditure is aligned with the brand plan.

Skills/Knowledge Required:

Bachelor or Master’s degree in business management, marketing or related fieldExperienced in developing digital and omnichannel strategies and implementing solutionsSeveral years of experience in pharmaceutical or biotechnology industryStrong project management capabilitiesStrong accountability and influential skills in working in and guiding cross-functional teamsHighly energetic, self-reliant, able to successfully drive performance and deliver results with various parties in a timely and efficient mannerFlexible to changing priorities in a fast moving environmentFluency in English and German, both oral and written communications

Based on your function, department or individual position, you will have the opportunity to discuss with your Manager the option to work remotely up to 50% of the time, over a two-week period, with the flexibility to choose the days that align with your collaboration needs.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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