Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

 

AGCO is seeking a talented, passionate, and highly motivated professional to join the Customer Service Team as a Customer Service Manager based in Assumption, IL. As the Customer Service Manager, you will be responsible for overseeing the operations of the Customer Service Department. Duties of the role include daily coordination of department activities, data driven performance planning and tracking, and leading continuous improvement initiatives to deliver best in class customer service.

 

Your Impact

Build long term relationships with customers to develop trust, resolve conflicts, and represent their views within the organization. Use problem-solving skills to eliminate barriers for Customer Service and our customers. Help develop and execute process changes to improve customer satisfaction. Lead strategic data driven actions that produce positive business results and create sustained progress within the Customer Service Team.

Your Experience and Qualifications

Bachelors Degree required. 5+ years experience in customer facing position. Proven success in managing and building a high performing team. Ability to influence internal & external stakeholders. Ability to stay focused on multiple priorities and drive projects to completion.

 

Your Benefits

Attractive, fair remuneration including participation in our bonus scheme Balance of work, family and free time due to flexible working time and the possibility of remote work within the organizational framework Health and life insurance

 

Your Workplace

You will be working onsite based in Assumption, IL.

 

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

 

Join us as we bring agriculture into the future and apply now!

 

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.